LensCrafters

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Kristen Ruthvia Google

about 1 month ago

Mixed reviews some staff are amazing others are avoiding and rude. First visits are always great which include eye exam; picking new frames. The problem however is if you have frames that don't fit and need to be redone, staff become less engaged and each visit is less inviting (probably becausethe sale was already final). The best staff are not the family members and owners. I have been using Lens Crafters in Mission Valley over 10 years. This was definitely the last visit.

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Jaymievia Google

about 2 months ago

Denise was awesome! She was the most helpful and funniest rep ever and she saved me a ton of money! She has absolutely great taste, even with my sister helping me she ended up recommending the pairs of glasses I chose. And that’s right I said pairs. I went in for one pair and with the savings I was able to get a pair of Rx sunglasses.

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Janita Colemanvia Google

3 months ago

I had an amazing experience with Franky at the Mission Valley Lens Crafters location. He has superb customer service and doesn't let you walk away with lens that you don't absolutely love. I was even able to order prescription eyewear that wasn't available in store. They had to ship it from another location. I am so grateful for Franky. He truly wanted to make sure I looked and felt fabulous in my glasses. Thank you for hiring excellence.

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Chris Lvia Google

4 months ago

I always dread going to the eye doctor. Not because of me having get my eyes checked but because I usually just want to go in and find a pair of glasses but end up paying for things I don't really need. Well I have to say Franky was the light of this office. He was so polite and efficient. He was actually recommending things and finding out what I could benefit from what I really needed not what would simply just look nice. He also knew a lot about what he was conveying and I love employees who really know their stuff! He is honestly such an asset to this office, I don't think I've ever left a lens crafters location and had such a good experience. Please continue to take care of Franky he definitely is taking care of his customers. This is actually a really nice location as well. Great selection of options to choose from. Overall all the staff is great including O.D Edgardo Cintron. I could tell he really cares about what is best for the patient. Just great staff, great location.

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Lewis Milesvia Google

4 months ago

Efficient process, proper measurement procedures, and cordial staff. Denise was amazing and informative for all my options! The have a big range of options for designer frames and a good few options for house/budget/non-designer frames