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Alice Cuivia Google

4 months ago

I am writing to express my profound gratitude and to offer my highest commendation for the exceptional service and dedication provided by Jun on your team. Jun truly stands out as an employee who consistently puts the client first and goes above and beyond his duty. When I was first faced with a devastating roof leak and felt completely overwhelmed, Jun was immediately there to calm my distress and clearly guide me through the insurance claims process. Throughout the claim, we encountered miscommunication and delays from the insurance company. Instead of waiting, Jun took proactive steps, persistently and resourcefully exploring every avenue to advocate on my behalf. Thanks to his tireless efforts and strong advocacy, we ultimately secured a full roof replacement compensation from the insurance company.

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Hylac Chan (Jeannette)via Google

4 months ago

Very responsive to my needs. When i needed a ‘proof of Insurance’ they emailed me on the spot. When I needed to update my email and bank account, they were right there to help me. When I had a property claim , they walked me right thru it. Great service, great people!

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Josh Martinvia Google

4 months ago

I reached out for a property insurance quote and not only got a significantly lower figure than I did elsewhere, but also got a lower quote than what I was currently paying for auto insurance. The agency has been very helpful with my questions and issues regarding billing and terms and they've been very forthright with me as well, e.g. recommending I look elsewhere for a certain type of insurance because I might find a better deal. I'm very happy with the Lin Agency and hope to continue as their client.

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Alice Huangvia Google

6 months ago

Stacey is an excellent insurance agent! She’s responsive, professional, and always goes the extra mile to make sure I understand my coverage and get the best options for both home and auto insurance. I really appreciate her clear communication and how easy she makes the entire process. Highly recommend her!

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Niranj Shenoyvia Google

7 months ago

I have been using Lin Agency for my AllState insurance for sometime now. Stacey has been very experienced with answering all my questions to understand what exactly the coverages mean. When we had an incident with our vehicle, she was immediately reachable, and patiently guided us through what we need to do, and what we can expect. Overall, it has been a very good, professional, friendly experience and I would highly recommend Lin Agency.