Jennifer Carmen
Hair is fried to the point of no texture at all. Stylist, Saphire, told me the ends were damaged and removed but it's 5 days out and my hair has no curls or texture at all, just frizz and fried.I had asked during the consultation to take the lightening slow so that my hair was not damaged but I wasn't listed to and they went for full blonde in one sitting and now my hair is damaged beyond repair. I left mutliple messages asking for a recommendation to fix it and was not called back. Called and spoke to someone twice and was blown off. $550 with tip and its embarrassing. This salon may get it right most of the time but when they get it wrong, they really get it wrong and will do nothing to repair. Thanks alot.






