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Logan Square Auto Repair
Honest auto care with transparent diagnostics and fair pricing in Chicago.
4(5 reviews)
auto-repair
$$
Honest auto care with transparent diagnostics and fair pricing in Chicago.
Logan Square Auto Repair is a trusted neighborhood auto shop in Chicago, IL, offering reliable car repair, maintenance, and parts services. Known for their honest approach, they provide detailed video diagnostics and clear explanations to help customers make informed decisions. With a 4.5-star rating from hundreds of reviews, they prioritize customer education and fair pricing, making auto care less intimidating for everyone from single females to seasoned drivers. Their friendly staff and commitment to quality service ensure your vehicle gets the care it needs without unnecessary upsells.
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Comprehensive diagnostics and repairs for all vehicle makes and models, including engine, brakes, and electrical systems.
Transparent video demonstrations of car issues to help customers understand repairs and make informed decisions.
Quality replacement parts and supplies available for purchase, ensuring reliable and durable repairs.
Routine maintenance including oil changes, fluid top-offs, and flushes to keep your car running smoothly.
Diagnosis and replacement of batteries, alternators, and other electrical components with expert care.
Thorough vehicle checks before road trips to ensure safety and reliability on the road.
As a single female it is quite intimidating to take your car to an auto shop for repairs. What makes this shop different is there are videos demonstrating the actual issues. The staff are up front about what needs immediate attention and issues that can wait. The responsiveness and attention is unmatched compared to other auto shops. I truly appreciate an honest opinion versus a shop trying to make a buck. I am so grateful that this shop has reduced my auto fears!
If I could give them 10 stars, I absolutely would! My old license plate was installed in a strange way and I couldn’t remove it myself. The staff here went out of their way to help me change my license plate—and even did it FOR FREE! Everyone was incredibly kind, welcoming, and helpful. I truly appreciate their generosity and excellent service. Highly recommend!
I took my car in because my battery completely died and they ended up charging me a massive $125 to decontaminate the engine from rodent feces, $185 for an engine diagnostic, and then charged me $105 for an oil change when I initially asked them to top it off. Then they had the audacity to tell me I needed essentially every single thing possibly done for my car including a full front and back brake system replacement. They said my front brakes were rusted and 4.5mm and the rear brakes were rusted with 3.4 mm calipers electric. I ended up taking it to a different shop in the suburbs for the brakes, only for that shop, which I trust, to tell me that my entire vehicle was running perfectly fine, nothing needed to be flushed or replaced, and that I had between 7 to 8 mm on both my front and rear brakes. Logan square auto repair shop recommended approximately $2,500-$3,000 worth in additional services that they listed as an immediate concern. I’m so glad I got out with just an $800 bill after the way they tried to scam me.
Logan Square Auto Repair provided a solid and reliable experience. The staff was honest, helpful, and explained the issues with my car clearly. The work was completed in a reasonable amount of time, and the pricing felt fair compared to other shops in the area. The only drawback was that scheduling was a bit tight, so I had to wait longer than expected. Still, the quality and professionalism made it worth it. I would definitely return for future repairs.
I have an older model Volkswagen and have had several good experiences with Logan Square Auto - I'm so happy to have found such a great shop in the neighborhood! The technicians are always very thorough in documenting and explaining everything, as well as helping to determine what is most urgent to fix and what can wait when things aren't quite in the budget. I feel like I learn something new about my car every time they've worked on it, which is great. I recently had a repair where the part ended up being faulty and they fixed it right away, with no charge, and even went above and beyond and offered to give it another inspection before an upcoming road trip. Nick was so helpful and it was such a relief that it wouldn't be another big auto bill to worry about!
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