Long & McQuade Musical Instruments

Name: Long & McQuade Musical Instruments
Address: 368 Terminal Avenue, Vancouver, BC, V6A 3W9, CA
Telephone: (604) 734-4886
Price range: $$
Rating: 3.6

Vancouver's hub for a vast instrument selection and expert, friendly guidance.

3.6(5 reviews)

retail-store

Directions Call Website

About

Long & McQuade Musical Instruments in Vancouver offers a large, well-stocked showroom with extensive instrument options and convenient parking. Customers praise friendly, knowledgeable staff, and expert guidance—Kai in particular is highlighted for guitar knowledge. The shop is noted for fast, helpful service and reasonable prices, though a few reviews mention additional fees or delivery delays on certain orders.

Photos

1 / 1

Location

368 Terminal Ave, Vancouver, BC V6A 3W9, Canada

Get directions

Information

368 Terminal Avenue

Vancouver, BC, V6A 3W9

(604) 734-4886 www.long-mcquade.com/location/British-Columbia/Vancouver/

Is this your business?

Claim Long & McQuade Musical Instruments to manage your storefront, respond to reviews, and receive customer leads.

Services

Instrument Sales

Wide variety of guitars, keyboards, microphones, and more at competitive prices.

Instrument Rentals

Flexible rental options for keyboards, guitars, and other instruments for short or long-term use.

Repair and Maintenance

Professional tuning, fret work, nut fitting, and general repairs to keep your instruments in top condition.

Expert Consultation

Knowledgeable staff provide personalized advice to help you choose the right instrument or gear.

Accessories and Gear

Comprehensive selection of strings, cases, amplifiers, and other musical accessories.

3.60 · 5 reviews

Overall rating

Gieggo Fabianno

via Google

· 8 months ago

Awful experience. I bought a microphone capsule worth CAD 1,500 on December 16. I was told the estimated delivery date would be December 29, then it moved to the 31st, then to January 3… Thirty days went by and the product still hadn’t arrived, with no clear delivery date at all. Important detail: the item was shipping from within Canada. The excuse was “high volume during the holiday season.” Honestly, this doesn’t even happen in my home country, which is considered underdeveloped. In the end, I was left with nothing but losses. I rescheduled my flight twice waiting for this product and ended up empty-handed. On top of that, I lost money on the credit card refund because of exchange rates — not to mention all the stress involved. Don’t buy anything that isn’t already in stock, unless you truly don’t care about delivery deadlines.

Paul O'Pray

via Google

· 9 months ago

I recently purchased a guitar here and had an amazing experience thanks to Kai. His knowledge of guitars is outstanding—he took the time to understand what I was looking for, walked me through several options, and explained everything in a way that made the whole process enjoyable and stress‑free. Kai’s customer service was genuinely top‑notch. Friendly, patient, and clearly passionate about what he does. I left with a guitar I absolutely love, and I couldn’t be happier with the experience. Highly recommend this shop, and especially Kai, if you’re looking for expert advice and exceptional service!

Kale Ellis

via Google

· 11 months ago

They just try to squeeze as much money out of you as they possibly can. I don’t know if it’s just symbolic of the time, but I hate going to places where it feels like they try to tag as many extra fees and things on as they can. Unfortunately, big businesses like this, take the micro transaction framework and apply to everything you do. I went in simply to get a nut that would be the right size for my guitar, and they said I would need to pay $150 for a set up, $150 for fret work and then $150 to get a nut fitted?? And I asked if they could just make a nut and they would not without me paying all those other fees. I don’t know what happened to honest worker, or treating customers with respect and helping them out. It just feels like this society put so much pressure on making money, that this business too has turned into just a money mongering place. Not to mention that the prices of their guitars were actually ridiculous relative to the rest of the market. I don’t think I’ll be coming here again. Support small music stores.

L H

via Google

· 1 year ago

Needed to rent a keyboard here and the staff did not disappoint. It must be something about everyone who works at any L&M location but they always are friendly and knowledgeable. I’ve never seen such a large location with such extensive choice in instruments before! Great convenient location with plenty of parking.

Carlos Alberto Navarro Marcos

via Google

· 1 year ago

I had such a great experience at this shop! I was really impressed by the wide variety of products you can find. No matter what your favorite genre or instrument is, I know you'll find the best options here. I think the prices are really reasonable. I went there to have my Gibson tuned, and they made it as good as new. The service was super fast and efficient. I can't recommend it enough!

Massy Books, located at 229 E Georgia St, Vancouver, BC V6A 4J7, Canada, is an Indigenous-owned, two-floor bookstore and community gathering space. It offers a thoughtfully curated selection across fiction, poetry, local history, art, and more, with helpful staff and an easy-to-use catalog. The shop highlights local Indigenous events and supports local artists, making it a welcoming cultural hub.

Directions Call