LA
Louisville Automotive Shop
Precision, transparency, and trusted car care in Louisville.
4.6
Auto Repair
$$
Precision, transparency, and trusted car care in Louisville.
Located at 4409 Bardstown Rd, Louisville, KY, Louisville Automotive Shop earns praise for precise, knowledgeable technicians who explain needed work with photos and even test-drive the vehicle before return. Customers admire fast turnarounds, fair pricing, online appointment ease, and friendly, honest communication. Note: parking can be tight, the waiting area is small, and payments are cash or card (checks not accepted; storage fees may apply after 72 hours).
No photos available
Comprehensive diagnostics and repairs for all vehicle makes and models, including engine, transmission, and brake services.
Fast and affordable oil changes, tire rotations, alignments, and routine maintenance to keep your car running smoothly.
Specialized care for luxury brands like Audi and Mercedes, with expert technicians and precision handling.
Advanced diagnostics with clear explanations, including photos, to identify issues accurately and recommend necessary repairs.
Tire rotation, alignment, and replacement services to ensure safety and optimal vehicle performance.
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Overall rating
Ray Hudson
Very fast turnaround. I had my tires rotated and aliment and oil change. Very fair price and I didn't have to wait very long. I apparated they didn't try to sell me on services I didn't need. I highly recommend them.
Rebecca Hall
I've brought my car in several times for a few different issues. Staff is friendly, communicative and honest, and they make it easy to make an appointment online. Glad to find a trusted shop for my car!
Renee Tompkins
We had a phenomenal experience at Louisville Automotive Shop. They serviced our Audi Q5 with exceptional precision and care. The technicians were extremely knowledgeable and even provided photos to clearly explain the work that was needed. I really appreciated that they test-drove the vehicle before returning it to us. The waiting area was comfortable with beverages and snacks, and the receptionist kept us well informed throughout the process. I highly recommend Louisville Automotive Shop for all of your automotive needs.
Dipak T
I visited the automotive shop located at 4409 Bardstown Rd, Louisville, KY 40218 for service on my vehicle, and overall it was a decent experience with some things worth pointing out. The first challenge was parking. The lot is very limited in space, so if you arrive during a busy time, expect to squeeze in or wait for a spot to open. Inside, the customer lounge is small, with only four chairs. When I visited, I ended up being the fifth person waiting, which meant I had to stand until another customer’s car was finished. Not the most comfortable situation, but understandable given it’s a smaller shop. They do try to make the wait better by offering complimentary coffee, bottled water, and chips, which was a thoughtful touch. Payment is straightforward, but one important note is that they do not accept personal or company checks, so be sure to bring cash or a card. They also advertise a drop-off service within 5 miles, though when I asked, they couldn’t provide it that day due to short staffing. Another key policy to know is that a $65/day storage fee applies 72 hours after vehicle completion or service refusal. The highlight of my visit was the front desk lady, who was polite, attentive, and very helpful, making the overall experience better.
Michele Bergevin
After trying 2 other repair shops in Louisville, we were referred to Louisville Automotive shop by the Mercedes dealer. They took us in urgently and repaired our problem quickly. The service and expertise was absolutely excellent. I would definitely recommend them!
