Love Haight Computers (Call First)

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Dylanvia Google

18 days ago

Made an appointment the day before on their website, but when I arrived at my appointment time the doors were fully locked and grated with another gentleman waiting nearby. He claimed to have been waiting for 30 minutes and that their phone number did not work, and after another 20 minutes of waiting I left. Convenient location so it gets 2 stars as it only wasted about 40 minutes of my time round trip.

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Kiwi Adamsvia Google

19 days ago

I called and the line was disconnected. I went in person (during business hours) and complete ghost town. There was a sign with a note to call saying they would be back in 10 minutes. I called and it was disconnected as well and after waiting a bit, no one came. Waste of time.

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Tomer Maymonvia Google

about 1 month ago

Great, professional team, good service Fixed an old MacBook Air that is no longer served at apple, resourced original replacement parts. very glad to have this lab in town.

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Leah Nicholsvia Google

4 months ago

I’ve been a customer at Love and Haight Computers for over 15 years, and I can honestly say every experience has been a positive one. Azam is not only extremely knowledgeable about computers, but also incredibly resourceful. He takes the time to understand what you actually need, then finds the best machine to fit your budget and goals. What I appreciate most is that there’s never any pressure—just straightforward, honest advice from someone who clearly knows his stuff. Over the years, he’s helped me upgrade, replace, and troubleshoot computers, and every single time I’ve walked away with a solution that works perfectly. He even managed to save my friends computer that had been submerged in coffee for two days. It’s rare to find a business that combines deep technical expertise with genuine customer care, but Azam and Love and Hate Computers have built exactly that. I wouldn’t go anywhere else for my computer needs, and I regularly recommend this shop to friends and family. If you’re looking for quality machines, reliable service, and someone you can trust, this is the place.

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Daniella Riveravia Google

9 months ago

After years of patronage, at least a decade even, I purchased 2 computers for my new company. Though the owner is a lot to handle, I had generally had a great rapport and experience buying 2nd hand computers over the years. In less than 18 months, Computer 1's battery died after being "completely reinstalled." Computer 2, I had dropped off to sell it back, but ultimately after a year of trying to show up to pick it back up when it was not able to be bought back, was eventually handed back a computer that would not work until I took it to Apple to have software reinstalled - despite the fact that I never gave permission for them to wipe the item. All in all, I had to have tried to come by, set appointment, etc, at least 5 times to ever get the computer back because they are so disorganized. I would show up and they couldn't find it. This was particularly difficult because I do not live local to the Bay Area anymore so my opportunities for pick up were slim and specific. At my last visit, it was agreed that they would replace my battery - but it was also requested of me not to email the email I had, but to instead use the website to book, or call the store. The phone wasn't picked up, the advance booking website thing was completely ignored, so I used the text number I had available to try to clarify next steps. I was brushed off, told to call the store, or use the website, while trying to set a dropoff in advance and simply trying to figure out what my next steps were while trying to respect the erratic owner's requests. I've decided to give up because I will not be treated poorly while simply trying to get my machines that I spent 2k on to work. But more so, this mistreatment needed to be published because it is poor customer service.