Adriana and Mike
I want to start by saying it makes me quite sad to have to write this review. We were very impressed with Lush and the quality of food and service they provided. We got many many comments on how delicious the food was and how beautiful the dishes were. The sad part is that a lot of my guests went home with food poisoning. Now, I was not even going to write a review about this because I know things happen and this is a very unfortunate thing for this business. However, when I wrote an email to let Chef Ted know about this incident, I was met with hostility. Instead of taking the time to listen to my concerns and hear what happened. He immediately accused me of lying to get money from him. He told me it couldn't have been his food and I told him that his chicken dish was the only common factor between the several guests that told me they went home throwing up. It wasn't until I firmly told him, "Look, I want to make it very clear I am not looking for anything from you!" that his tone changed. He did apologize for his accusations and I will give him that. But the fact of the matter is, this is no way to treat a client. It was very unprofessional and rude to accuse me without hearing all the facts. THAT is why I am writing this review. Like I said, the food was delicious and the service was great, but if anything goes awry, be aware that this is how he handled it with us.
