Kristy Girl
We just celebrated my son’s 20th and my granddaughter’s 13th birthdays there tonight. We were greeted at our table by a roach…a literal roach who crawled across our table then decided to just sit there before we’d even sat down. Our server, Hiccup (from How to Train Your Dragon), was great and tried his best to take our minds off of it however only minutes later we were visited by a second roach crawling across our table before we’d even ordered our food. Our server saw it too and said something would be done about it. We started to order when my daughter-in-law went to pick up her drink and shrieked finding a third roach crawling up her glass. Then my daughter asked for a high chair and a very dirty high chair was brought to our table. My daughter wiped it down with baby wipes then sat her daughter down…but she didn’t want to be in the high chair so she pulled her right back out. That’s when the fourth roach emerged from the high chair. We contemplated not ordering and just leaving and going somewhere else but with no notice and a party of 20 guests, there was really nowhere else to go. Almost half our party refused to eat there and left which was truly embarrassing for us all. Towards the end, the manager came to our table and offered an apology and that was that. There was no compensation offered of any kind. I give one star to this establishment on behalf of our server who was great. This place holds a lot of memories for us as a family but sadly this would be our very last time at The Magic Time Machine due to the conditions in which we had to eat and celebrate under and especially without offering any sort of compensation at all for the embarrassment we suffered alone on top of us losing our appetites before we even ordered our food. Had it not been for our server staying in character and making us laugh, we wouldn’t have been able to even order. Just be warned, it’s a fun atmosphere…the food is even good…but they are infested with roaches and will not compensate you for having to endure that experience, should it happen to you.






