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Kristy Girlvia Google

about 2 months ago

We just celebrated my son’s 20th and my granddaughter’s 13th birthdays there tonight. We were greeted at our table by a roach…a literal roach who crawled across our table then decided to just sit there before we’d even sat down. Our server, Hiccup (from How to Train Your Dragon), was great and tried his best to take our minds off of it however only minutes later we were visited by a second roach crawling across our table before we’d even ordered our food. Our server saw it too and said something would be done about it. We started to order when my daughter-in-law went to pick up her drink and shrieked finding a third roach crawling up her glass. Then my daughter asked for a high chair and a very dirty high chair was brought to our table. My daughter wiped it down with baby wipes then sat her daughter down…but she didn’t want to be in the high chair so she pulled her right back out. That’s when the fourth roach emerged from the high chair. We contemplated not ordering and just leaving and going somewhere else but with no notice and a party of 20 guests, there was really nowhere else to go. Almost half our party refused to eat there and left which was truly embarrassing for us all. Towards the end, the manager came to our table and offered an apology and that was that. There was no compensation offered of any kind. I give one star to this establishment on behalf of our server who was great. This place holds a lot of memories for us as a family but sadly this would be our very last time at The Magic Time Machine due to the conditions in which we had to eat and celebrate under and especially without offering any sort of compensation at all for the embarrassment we suffered alone on top of us losing our appetites before we even ordered our food. Had it not been for our server staying in character and making us laugh, we wouldn’t have been able to even order. Just be warned, it’s a fun atmosphere…the food is even good…but they are infested with roaches and will not compensate you for having to endure that experience, should it happen to you.

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Monica Mvia Google

2 months ago

To preface: you should know what you're getting into here before you show up. The servers are in character and that is literally their whole thing. If you don't enjoy interacting with servers you will not enjoy this place. I went for a birthday celebration, so I went for their sake. The only unfortunate thing about our visit was that the AC broke in our section of the restaurant so it was pretty hot. They were very apologetic about it. Our server was nacho libre, and the guy did a really good job. I've never seen the movie but I could tell the server was putting on a good performance. Chicken tenders are my go to food everywhere, so I ordered them crispy with fries. Honestly, the food wasn't bad at all. I was expecting the tenders to suck and for the chicken to be poor quality, but they were well breaded and pretty thin so they were easy to eat. Whatever sauce they came with on the side was good, it wasn't spicy and helped elevate the dish in my opinion. It was similar to a cane's sauce, but thinner. It wasn't the best chicken tenders I've had, but I was surprised that I enjoyed them. Some people in my party got the Roman Orgy, which is a good deal if you like the food it comes with. The salad bar was a plus, it was just tricky to remember where it is if it's your first time going when you're seated on the other side of the restaurant. TLDR: Exceeded expectations and pretty good food for an entertainment place.

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Nina Coopervia Google

5 months ago

The white rabbit has amazing service! This was the first time we came here. The food was fresh and tender! Love the specials 3x4 (steak (wrapped in bacon), shrimp or chicken) is amazing!!! I love the costumes and atmosphere! Definitely coming back! This was a unique experience.

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Anastasia Evavia Google

6 months ago

I had always wanted to visit. The food was great and well worth the price. Took the fam and we got to sit in the cowboy hut across from sponge bobs pineapple 🍍 hut. Every single character did awesome and the environment was so creative and fun to watch and the interaction was amazing “Raven” was out waitress and she was amazing. Wasn’t able to get pics with everyone as it was busy and everyone was in hi demand

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Jason From texasvia Google

7 months ago

⭐️⭐️⭐️⭐️⭐️ Walking into The Magic Time Machine in San Antonio feels like stepping through a portal into a world where dinner isn’t just served — it’s performed. From the moment you arrive, you’re surrounded by color, quirky décor, and themed rooms that make you want to explore before you even sit down. It’s part restaurant, part interactive theater, and every server is in character from start to finish. Our night was made unforgettable by our server, Loki — yes, the God of Mischief himself. He was hilarious from the very first hello, staying perfectly in character with quick-witted comebacks, playful banter, and just the right amount of mischief to keep us laughing all evening. Loki didn’t just bring food — he delivered a performance. Every interaction felt like a scene in a comedy skit, and it truly made the evening feel special. The food was very good — I’d give it a solid 8 out of 10 — with generous portions and fun presentation that matched the playful atmosphere. And the salad bar? Not just a salad bar — it’s built inside a vintage car, with the hood popped open so you’re literally scooping your salad out of the “engine.” It’s a clever, one-of-a-kind touch, and the fresh greens and toppings made it as tasty as it was memorable. We also had to try their potion drinks, which are just as theatrical as the rest of the experience. Ours came bubbling, fizzing, and smoking from dry ice, and one even changed colors before our eyes. They’re sweet, magical, and perfect for sharing on social media — or just enjoying for the fun of it. Now, I will say that some of the couches and seating do look stained and a bit outdated, and the carpet could definitely use a deep cleaning or replacement. It doesn’t ruin the experience — the atmosphere and entertainment more than make up for it — but a refresh in those areas would take the overall presentation to the next level. This is the kind of spot that works for all ages — kids are wide-eyed with excitement, adults appreciate the humor and nostalgia, and everyone leaves with a story. It’s perfect for birthdays, date nights, group outings, or anytime you want dinner to be more than just a meal. If you go — and you really should — ask for Loki. He’ll keep you laughing, keep the energy high, and make sure your visit is one you’ll be talking about long after the last bite.