Andy G
We have been going to Maple and Clove sporadically for a few years now the last time was a couple of months ago. As always it was great then including service. However after booking We went last Saturday around 1 pm with a party of 3 with another of the party coming a bit later. Despite our explanation of this we were pushed and pushed to order and we had trouble re explaining this to each floor staff who had a go. Once the 4th turned up we had further trouble getting across what we wanted. Table service was poor and not very friendly. In the end we asked to split the bill 50/50 we were refused. I do not know of many institutions now that cannot engineer a split bill. I really hope that it was a one off shift of poor customer service because it was not up to usual standards. Don’t get me wrong the food and coffee was great. Floor staff need retraining. Not sure we will be back until those standards improve.
