Y

Yasmin Malikvia Google

about 1 month ago

I was really disappointed with the professionalism of this company. Firstly we did not get a confirmation email of the viewing. Had to call to confirm in the morning, and confirmation given it was on. We travelled from London and another client from Bristol, we were both waiting outside appointment was at 10am. Called twice and just given a generic answer by someone - that they must be stuck in city centre your agent will be with you soon. We waited for around half an hour then decided to just go into the office, finally pulled someone out, who didnt apologise or even make a conversation. When asked what happened twice reply was 'lost track of time'.. Further more to make it even worse we weren't even allowed to go in, looked like the current people there didnt even know there was a viewing???? Even more embarrassing the guy didn't know the way out..... So waste of a journey and morning!!!! Further more I emailed twice to complain didn't even have the decency to reply or acknowledge.

A

Ashley Sunvia Google

about 1 month ago

I had a really great experience working with Jessica, Senior Lettings Consultant. She was professional, responsive, and incredibly helpful throughout the whole process. Everything was explained clearly, and she was always patient and reassuring, which made what can often be a stressful process feel very smooth and straightforward :)

G

georginavia Google

4 months ago

I recently had the pleasure of working with Mia Henley from Martin & Co Birmingham City, and I am truly impressed by the level of service she provided. From our very first conversation, Mia was consistently friendly, patient, and incredibly professional. She responded to all my questions promptly, explained every step of the process clearly, and always made sure I felt supported and well-informed. What stood out the most was her attention to detail and her genuine willingness to help. Mia handled everything efficiently, guided me through each stage with care, and made what could have been a stressful process feel smooth and straightforward. I am genuinely grateful for her assistance, and I would highly recommend Mia and Martin & Co Birmingham City to anyone looking for a reliable and professional letting agent. Mia is truly a credit to the team.

K

kadi Ouattaravia Google

4 months ago

I am really amazed by the service I’ve received from Shar Bano at Martin & Co (Carver Street office). From our first conversation she has been kind, supportive and very professional. As a mum, I have very specific needs which are not always easy to meet, and Share took the time to really listen and understand them. We are still looking, but I am really impressed by the effort and time she is putting into helping me find the right place, while keeping up constant communication and updates. Her warm attitude, patience and genuine care really stand out to me. She is a real credit to Martin & Co.

S

Shahin Choudhuryvia Google

4 months ago

I had an outstanding experience with Mohammed Choudhury at Martin & Co Birmingham. From start to finish, Mohammed was professional, knowledgeable, and incredibly helpful. He went above and beyond to make the entire process smooth and stress-free — always keeping me informed and responding promptly to any questions I had. His attention to detail and genuine care for his clients truly stand out. Whether you’re buying, selling, or renting, I highly recommend getting in touch with Mohammed. His dedication and expertise make all the difference. A well-deserved 5 stars — thank you, Mohammed, for your excellent service!