Massage Envy

Name: Massage Envy
Address: 1271 Creekshire Way, Winston-Salem, NC, 27103, US
Telephone: (336) 774-9994
Price range: $$
Rating: 3.8

Massage Envy: Customized massage and skincare that cares.

3.8(5 reviews)

hair-salon

Directions Call Website

About

Massage Envy in Winston-Salem provides massage, skincare, and spa services at 1271 Creekshire Way. Customer feedback highlights a clean facility and a friendly front desk, with therapists like Amanda and Cindy praised for care, prenatal massage, and exfoliating foot treatments. Some experiences varied in massage depth and timing, reflecting a range of guest experiences.

Photos

1 / 1

Location

1271 Creekshire Way, Winston-Salem, NC 27103, USA

Get directions

Information

1271 Creekshire Way

Winston-Salem, NC, 27103

(336) 774-9994 locations.massageenvy.com/north-carolina/winston-salem/1271-creekshire-way.html

Is this your business?

Claim Massage Envy to manage your storefront, respond to reviews, and receive customer leads.

Services

Therapeutic Massage

Customized massage sessions including Swedish, deep tissue, and prenatal to relieve tension and promote relaxation.

Skincare Treatments

Professional facials and exfoliating services to rejuvenate and improve skin health.

Prenatal Massage

Specialized massage for expectant mothers, using supportive wedges for comfort and safety.

Foot Exfoliation

Targeted treatment to soothe and refresh tired feet, ideal for added comfort.

Walk-In Availability

Convenient same-day appointments for spontaneous relaxation needs.

3.80 · 5 reviews

Overall rating

Social Tango

via Google

· 8 months ago

Very bad experience! The massage therapist barely wanted to touch me . I booked a deep firm massage and during the session she even asked if she was doing it deep enough I told her no and she did even softer. My 3 yr old granddaughter could have done better . It was the worse massage ever and to top it off it was my daughter birthday and she experienced the same thing with her massage therapist which hers was a man and mines was a women . We left with our backs hurting. I was so disappointed and sad especially my daughter and it was her birthday surprise. That’s not all when we was checking out my daughter stated she was thirsty and wanted a water all the massage therapist was standing in the lobby NOBODY offered her one but as soon as another lady walked out they immediately asked her if she wanted a water how was her service! It was clearly shown that they didn’t want is there and we definitely didn’t feel welcome and would never go back to the spa envy by Hanes Mall in Winston Salem .

Amanda Moss

via Google

· 8 months ago

I am giving three stars primarily because the front desk staff was incredibly hospitable and professional. They were very kind and handled my feedback well when I spoke with them after my appointment. Unfortunately, the massage itself was the most disappointing one I have ever received. I clearly explained my lower back issues and specific problem areas before we began, but the session did not take those needs into account. The massage therapist used an excessive amount of oil and relied almost exclusively on his forearms, which felt awkward and lacked precision. At several points, he jabbed an elbow directly into my spine while moving upward. It did not feel as though he had a strong grasp of anatomy, especially around my shoulders and neck area. The length of the session was another significant issue. Although I booked an hour massage, the therapist stopped after forty-five minutes. When I questioned the early end, I was told that the hour includes ten minutes for dressing and undressing. In my experience with many other providers, an hour massage means sixty minutes of hands-on time. This policy made the entire session feel rushed. The last twenty minutes were particularly stressful because the therapist began speed-massaging my feet and wrists. This rapid pace was very uncomfortable and actually triggered my anxiety rather than helping me relax. The session ended very abruptly, whereas most therapists gently end the sessions and tell you to take your time. This therapist let me know he would be standing directly outside the door while I was getting dressed. Having someone waiting right there added a layer of discomfort to an already mediocre experience. This chain may be overextending its staff by requiring a full-body massage in such a restricted timeframe. While the environment and front desk team are lovely, the actual massage fell far short of professional standards.

Rosalind Byrd

via Google

· 8 months ago

Amanda was really great she handled my mom with such good care. She said she is recommending her to everyone she knows. She spoke so highly of Amanda. As soon as l get chance lm going to see her too. Mrs Patsy was very satisfied. Thank you very much.

Deborah Moody

via Google

· 9 months ago

It was an excellent visit. I just couldn't find the time to make an appointment. I had missed a doctor appointment upstairs, and I thought if Massage Envy took walk-ins I was going in. It was a good move. Cindy did a great job. I was ready for Christmas!

Ashley Festa

via Google

· 11 months ago

I recently came in for my first prenatal massage at 8 months pregnant and it was a great experience. Cindy was very kind and did a great job explaining things throughout the appointment. I also got the exfoliating treatment of my feet which was so great as a very pregnant woman! They do have a wedge that you can use. The store is very clean and everyone is very helpful.

Pamper Me Head Spa in Winston-Salem offers luxurious head spa experiences. Guests praise India for personalized consultations tailored to scalp and hair, with aromatherapy, a heated bed, and relaxing music. The gravity chair enhances comfort, and the 60-minute Signature Head Spa and 90-minute packages are celebrated for cleanliness and serenity, leaving hair feeling softer and visitors eager to return.

Directions Call

Amanda Moss

via Google

· 8 months ago