Britt C
Mercado Juarez has been a place we love to go and eat, the food is served fast, hot and is good. The last visit however has changed our experience dramatically. Our server was a young hispanic girl, in her 20s. She had tattoos on both arms, her left upper arm had circle swirls on it. We were there for lunch, leaving around 1:30pm. Our food was good, arrived quickly, we ate and were on our way. When we reached the parking lot, my husband realized he left his wallet on the table. He ran inside to get it and it was no where to be found. We were sitting in the back side of the restaurant, so it was an area already less crowded, and our server was the only server in that area. We looked around, spoke with the manager who took our information, and could not locate it. My husband had an AirTag in his wallet, and we began to check the location of the wallet, where it continued to update stating it was within the restaurant and showed different places within the restaurant. Around 4:30 when it continued to update that it was inside, we went back to the restaurant and spoke with managers again. The managers were extremely kind and helpful. There is only so much they can do to help us, and they went above and beyond trying to help. It was at this visit that our server comes up to question us about how we were keeping track of the wallet. She began to look over my shoulder at my phone to see what we were looking at ... and when we told her it had an AirTag, she said, "oh.... well I saw a strange man looking out the window when yall left." which was nothing that was said before, and it was such a random thing to say at the time, that it began to raise our suspicion. When we left the restaurant a second time with no wallet, it was about 4:30 and was the exact time that the Airtag stops updating... which also coincides with the exact time frame our server was able to discover how it was being tracked. They do not have cameras inside the restaurant, so unfortunately without physical proof, nothing can be done. My husband had just cashed a check, and had a lot of money in his wallet because we were going to buy a kitchen appliance after leaving there. I have no doubt the server took the wallet, and the money and got a much bigger tip than we planned for her to have. If I had any doubts, I would not post a review about it. But I do not want anyone else to have to go through what we went through. So if your server fits her description, request someone else. She will rob you, lie to you, and all the while play dumb that she never saw a thing.
