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Ray Winchester Harrison-Taylorvia Google

about 2 months ago

So helpful! Smooth booking process. Responsive staff on the phone and online. I had never used a cleaning service but the communication was so clear of what it consisted of and what to expect. My guests were greeted with a clean environment without burning myself out. Great experience.

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Marie-Anne Ghiatvia Google

2 months ago

I am writing this to express my dissatisfaction regarding the deep cleaning service for which I paid $600, performed in my 317 sq. ft. townhouse, with a maximum duration of 2 hours and 40 minutes. Unfortunately, the service provided did not meet the expectations associated with a deep cleaning. At the end of the service, the top of the refrigerator was still greasy, and several shelves were not properly dusted. Items such as photo frames, candles, and other decorative objects were not moved, which significantly limited the quality of the cleaning. Additionally, the cleaning appeared to have been carried out largely using dry cloths. The light fixtures and chandeliers were not cleaned, nor were the refrigerator, cabinets, or various objects. These are tasks that would normally be included when paying extra for a deep cleaning service. Considering the amount charged, I expected a far more thorough and professional level of service. By comparison, I have previously used another cleaning company whose regular cleaning was much more detailed and offered at a significantly more reasonable price. In all honesty, I do not believe the service provided was worth the cost charged. I was particularly disappointed to have paid $600 with the expectation of not having to clean afterward, only to find myself having to complete the cleaning myself.

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Shawn Huntervia Google

3 months ago

The Merry Maids of Ottawa team certainly didn’t disappoint! They were efficient, incredibly thorough and left our home sparkling from top to bottom. I wouldn’t hesitate to recommend these professionals to anyone. Finally a great service I can count on!

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Katie Mvia Google

7 months ago

Merry Maids did a quick, efficient, and thorough clean of my two-bedroom, one-bath apartment. It was the perfect gift to myself postpartum, and the cleaners were simply lovely, working around me and my newborn with ease. Highly recommend!

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Maddyvia Google

9 months ago

Merry Maids did a fantastic job! I really appreciate the hard work of the cleaning team, as well as the quality assurance person who followed up to ensure everything met expectations. The office staff were also very knowledgeable and helpful throughout the process. Great experience overall!