Milestone Electric, A/C, & Plumbing

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Walter Williamsvia Google

30 days ago

Understand none of this reflects on the technician who was just doing his job. I work in commercial HVAC and was always curious about Milestone's advertised service to rebalance airflow for $185 and I had a few cold (or hot) rooms so I bit. Long story short, the $185 offer has all sorts of limits and caveats that were not explained up front. The tech did what he could for that base rate and we called it even. In the course of the process, the tech found what may be a faulty thermostat and gave me the "choice" of putting in a new one for over $800 😳 or installing one that I purchased for around $300😋. I politely declined and paid the $149 service charge and the $185 rebalance fee. Again, I don't blame the tech; this is what is demanded of them by Milestone. I will go back to my very knowledgeable, honest and fair licensed shade tree guy and I bet his price will be half. If you find one of those type guys (or ladies), hold on to them like grim death. They're worth their weight in gold. As for Milestone, it is what it is. Those clever commercials cost something I suppose. Peace ...

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Tammie Crolevia Google

about 1 month ago

⭐⭐⭐⭐⭐ Outstanding Biannual AC Maintenance Service We had our biannual AC maintenance completed by Brandon P. from Milestone, and the experience was excellent from start to finish. Despite battling an impressive amount of dog fur (we have several pups!), Brandon remained professional, thorough, and good-natured throughout the entire visit. He took the time to carefully inspect and service the unit, explained what he was doing in clear, easy-to-understand terms, and made sure everything was running efficiently before he left. It’s clear Brandon takes pride in his work and genuinely cares about providing great service. We truly appreciate his attention to detail, patience, and positive attitude and our AC is running perfectly. Highly recommend Milestone and Brandon P. to anyone needing reliable, high-quality HVAC maintenance!

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Nate Kunkelvia Google

about 1 month ago

Excellent, prompt and professional service. The employees are very professional, polite and respectful. Austin, Francisco, Wesley and the rest of the crew were all fantastic. I dont know whether they're the least expensive, but prices seemed reasonable and I have no problem paying for quality service. I appreciate that these guys are working on a holiday and they even showed up early to the appointment. All around great service and great company. Thanks Milestone Team!

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Marinevia Google

about 2 months ago

I was able to get an appointment within 24h of calling. We were helped by Jordan C. & Michael W. Amazing workers with excellent work ethic. We never felt pressured at any point and they both said a great job using plain English and took care to make sure we understood everything. We already encouraged our neighbor to go through Milestone too.

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Raquel Scottvia Google

about 2 months ago

I had an amazing experience with this plumbing company! The two technicians who came out were incredibly professional and knew exactly what the issue was within the first minute of being here. From the moment they arrived to the moment they left, it was maybe 30 minutes total — fast, efficient, and no wasted time. They fixed the problem quickly and even put me at ease by explaining the guarantee on their work. I definitely plan on using them again if I ever need to, and I’ll be recommending them to my neighbors as well. Highly impressed! Austin Arredondo was one of the techs, I didn’t catch the others name. 10/10