emily escobedo
1 star for “customer service” I went in with my 3year old daughter & I didn’t realize she attempted to open something the MANAGER grabs the item my daughter put back and hands it over to the cashier and tells her “hold that and when she checks out CHARGE HER FOR IT!” … instead of getting my attention and letting me know I would have to purchase it she goes and yells to her cashier about it I asked the cashier for the item back and told her maybe she didn’t think I understood English but clearly I do! & the cashier responded “I’m sorry I think she also thought you didn’t speak English I’m sorry again she could have handled that better for sure”… I end up checking out with the manager and told her she could have handled that better and she just said “yeah ok do you want your receipt?!?!” *hands me my receipt* and yells “NEXT IN LINE” & mind you I’m not loud or too busy to be yelling at all.






