
Mister Car Wash: Friendly staff, dependable car care in Madison.
Located at 2202 University Ave in Madison, Mister Car Wash offers car wash services. Reviews highlight friendly, professional staff and manager Tom Konkol, with high praise from regular customers. Some experiences note brushes scratching vehicles, incomplete cleaning, or slow handling of claims, and others mention a high-volume, rapid wash process. The business attracts loyal patrons and candid feedback, reflecting mixed experiences.
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Quick automated wash focusing on exterior cleaning for a basic shine.
Comprehensive wash including interior vacuuming and window cleaning for a thorough clean.
Membership program offering regular washes at a discounted rate for frequent customers.
Premium cleaning options like waxing and tire shine for enhanced vehicle appearance.
High-volume automated wash system for fast service during peak hours.
Overall rating
HUTHAIFA ALSALIM
Alok Bachuwar
Car wash is decent - 4/5. Price is Imo somewhat high but it’s a quality wash. Be careful of billing. The car wash unfortunately broke a piece of trim off our fairly new car. The manager was really nice at coordinating a claim to repair it. He even offered to refund the wash. Unfortunately the wash did not get refunded and they charged again the following month. We wrote emails 7 times and they did not respond to the query for canceling/refunded. We called customer service and they said they could not refund it as the wash was used. (even though this is the wash that damaged our car). When stated this doesn’t make sense to pay for the wash that damaged our car, they said either way they can’t refund it as the cost of the car wash exceeds the billed amount. They stated there was no way to escalate further or speak to anyone else. When I said I would call our credit card company to dispute it, they said it won’t do any good as they will bill it anyway. I tried calling the local manager and the phone number is no longer in service.
John Wick
Big man up front sold me that membership a while back. I mainly go to the one with the vacuums but every now and then I go back to this one.
Jacques Klein
Every time I go to a Mr Car Wash, no matter what state I happen to be visiting; The employees are always so friendly. I get a good wash for a good value.
David Xiong
I came in to recently get my car cleaned! They explained that there was no vacuums which was a bummer. The person in front though was really nice and helped me understand all the washes! It was confusing to maneuver in their wash but the person was helping me really patiently. My kids loved the colors and I would come back again!
Jackson Kleiner
It was my first time coming to a mister car wash with my girlfriend last night. Great wash highly recommend if you dont mind the big brushes touching your car. Definitely will become a member next time I stop in.