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tig leclercvia Google

2 months ago

Telus sent me there to get my phone repair... I received an email saying I could go. Arriving there the employe tells me its an error they dont have the pieces ... and litterally doesnt want to do any work ... he tells me to 'call' in advance and comeback... I dont want to deal with that so I go home and tell myself to come back another time. I went today. Same thing the employee doesnt want to give any service .. he tell me to call every store and go elsewhere that have the part... What do you claim to have 'GREAT' customer services ... this is bull... I had to everything ended up in LEVIS wayyyy further than were I lived go there for a 2hours repair wasting time doing the job of someone who doesnt care ... This is by far the worse experience have Had in YEARS in Customer Services ... I am sure they are great when comes 'repairing'(well I hope) but for 'helping' the client they are a big 0.

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Ed Blunderfieldvia Google

7 months ago

Super quick replacement of my father-in-law’s cracked iPhone screen. We noticed the earpiece was much quieter after, though, and when I returned to ask for help the gentlemen swiftly disassembled, cleaned and reassembled the phone. It’s working perfectly again. Thank you!

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Gael Dumontetvia Google

12 months ago

Went for a battery change, but they did not have the piece. To order it, for some reason, you have to take an appointment first. The personnel was dismissive and wouldn't do it on their end, I had to do it on my own. As such, that's no big deal but that's a bit of a discourtesy. They said the piece would take 2 weeks to get there, which it did not when I showed up for the appointment, taken 3 weeks later just to be sure. Then they said they were supposed to call me when they received the piece, which they never mentioned and isn't mentioned on their site, when you take the appointment. I had to actually ask them to check with other branches in town, otherwise, their only response was to dismiss me and say they would call back. It's been 5 weeks and I have no updates whatsoever. If they can fix your problem right away, maybe that shop is worth it, but otherwise, I'll go somewhere else.

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Petro Gornostayevvia Google

about 1 year ago

They are quick and efficient, but do cost a solid penny. I have been pretty unlucky however. Went in for screen replacement and it was done quickly, but the screen stopped working after a while. I went back in for repairs, during which they informed me that during last repairs and inside part was damaged and they will need to replace it (free of charge, which is great), However they don't have the part in stock and I'll have to comeback at a later date. It's now been several weeks without news and my phone sounds a bit like a maracas 🪇. EDIT: It's been 3 months that i'm waiting for a screen that has been promised to only take 2 months to deliver. The "Manager" that kept saying "Ive only been here for 2 weeks" had to be argued with to do any kind of work to help me in the first place to get it delivered. I've come me by after 2 months of waiting to check in, and i've been told they'd get my screen this week. It's now been a month since then. You should just avoid this spot.

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Ahmed Rashadvia Google

over 6 years ago

Excellent service. Professional and helpful. Special mention is owed to technician JEAN SEBASTIAN for taking the time and having the patience to explain the more technical aspects to a dinosaur like me. Most appreciated. Recommend this location highly!