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Modern TV & Electronics Service
Madison's trusted source for honest diagnostics and reliable TV & electronics repairs.
3.8
Electronics Store
$$
Madison's trusted source for honest diagnostics and reliable TV & electronics repairs.
Modern TV & Electronics Service in Madison, WI offers repair services for televisions and electronics, focusing on honesty and clear communication. Customers praise staff like Kevin for friendly, professional service, thorough diagnostics, and sourcing parts for vintage gear. A diagnostic fee of $94 is noted, applied to the final bill if repair proceeds; some reviews mention pricing concerns and limited service scope.
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Professional diagnosis and repair for modern and older televisions, including flat-screen and CRT models.
Expert repair services for stereos, amplifiers, receivers, and other audio components, including vintage units.
Sales of new TVs and electronics, with personalized recommendations for home entertainment setups.
Installation and setup services for home theatre systems, including wiring and component integration.
In-depth diagnostic assessment for electronics issues, with transparent pricing and repair options.
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Overall rating
Steve Hazell
Following their online procedure, I emailed a repair ticket to Modern TV & Electronics. I immediately got an email response acknowledging that they had received my ticket. A short while later, they called me to apologize and say they wouldn't be able to work on my stereo amp because parts would be difficult or impossible to get (it's a lesser known brand and over 40 years old). I really appreciated their honesty and helpfulness. This level of thoughtfulness for a customer is much appreciated.
All T-Shirt Times
Kevin at modern TV and electronics could not have been more kind or professional. They took their time to diagnose my issue and fix my problem. I highly recommend them to anyone who wants high quality TV and repair service with a great attitude. Truly amazing gives me hope in humanity!
Evan Sullivan Richgels
This place is very unhelpful and extremely limited with what they can do. They turned down every single things I wanted to take in and repair saying they couldn't do it. When I asked why they said it was a staffing and supply issue. The lady who I talked to was very nice herself, but with what they can do it's next to nothing. They wouldn't even take a look at one of my modern receivers. I'm not giving up on this place, but until they get better staffing and start being able to do what they used to, they really shouldn't advertise that they can service all of these things. At this point it's their loss, cause I would pay a lot to get some of my equipment fixed, but so be it. So if you're looking for high quality service repair for your electronics, DO NOT come here. I highly DON'T recommend.
Tim Sergenian
I had a vintage NAD pre-amp in need of repair. I was very happy with the service and their ability to source parts. Communication was excellent. I also had a follow up issue with the unit, and Kevin was very patient and helpful in attempting to sort out the problem. Thank you! I highly recommend Modern TV.
Cole R
The lady on the phone was very friendly and able to provide the info I needed to know about cost of bringing a TV in for repair. I was told they charge $94 plus tax to look at the TV. They'll call and tell you what's wrong and if you want it fixed they apply the charge to the final bill. If you don't want it fixed the keep the full $94 plus tax. Still too expensive if you end up not wanting it fixed or it unrepairable.
