Renee V
We just took my family out to Monkey Rock for the first time ever. Everyone was super excited. The bowling was okay. We had three kids with us so they chose to have the bumpers and only one side worked on the lane. Our ball got stuck in the gutter and we called for a mechanic and no one ever came. The time doesn’t pause while waiting either so we just played the rest of the time out so I didn’t waste $45. We ordered the pizza and drinks and that part I have no complaints on. The pizza was great. Then we moved to the games. I wish I would have read the reviews first because most of the games took our points off our card and never worked after that even though the machines didn’t say out of order. We went to the front desk and 2 out of 3 cards showed a loss of 12 points each (which was wasn’t correct but I whatever) and they asked if we wanted a refund or the points back. We chose the points being optimistic but in the end wasn’t worth it and we kept running into broken machines. I should have got a refund. Then the tickets we did collect we went to go cash in for prizes and no one was at the counter. Another family ahead of us had to go find someone. I spent over $80 for the bare minimum and me and family won’t go back, it’s not worth the loss of funds or having to explain to my kiddos that the points on their cards got ate up by broken machines.
