Moo Moo Express Car Wash — cheerful staff, a brilliant shine, every visit.
Moo Moo Express Car Wash, located at 904 W 5th Ave, Columbus, OH, offers car wash services with a focus on a shiny finish, including ceramic treatments. Customers praise the cheerful staff and strong vacuum pressure, with several noting friendly help from team members like Carson. Mixed feedback mentions changes to monthly memberships and occasional soap residue after washes, along with a documented mirror incident during a wash.
904 W 5th Ave, Columbus, OH 43212, USA
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Quick and efficient exterior cleaning to remove dirt and grime, perfect for a fast refresh.
Premium wash with ceramic treatment for enhanced shine and protection, leaving your car extra glossy.
High-pressure vacuum cleaning for interiors, ensuring a spotless and tidy cabin space.
Unlimited wash subscriptions for regular customers, offering convenience and savings with flexible options.
Comprehensive cleaning and detailing services for both exterior and interior, including hand-drying and spot removal.
Overall rating
Trins Chicote
Carson was the ABSOLUTE sweetest. I came in super early in the morning to vacuum my car and sucked in an important piece to enter my garage. Carson instantly got to work on helping me retrieve my piece. He went into each vacuum shoot and broke down the vacuum I was at to ensure I got what I needed. Carson’s huge act of kindness saved me so much stress for today and I couldn’t be more grateful! Thank you Carson!
Bob F
In their quest to add more monthly memberships, they’ve done away with self-pay machines. It takes so much longer and it’s tiresome tv get the sales pitch each time. But, the washes are good and location’s convenient
Alejandro Barravino
Had a great experience at this, Moo Moo! Great staff always in a cheerful mood, my car looking extra shiny after getting the ceramic! Vacuum pressure was excellent!
Harley
Employees are nice. The carwash itself ALWAYS leaves soap behind. Very frustrating. I know they say that due to different contours and overhangs of cars the dryers can’t always get all the soap, but then the feedback should be taken into consideration and the problem corrected. Ultimately, I canceled my membership because I didn’t enjoy having to pull off and hand dry the soap away after every wash.
Gabby Cannato
I went in for a basic single wash and came out missing a side mirror cover. The entire back of my mirror came off during the wash. When I went back to see if they had it, nobody could find the missing part. However, they did find another customer’s mirror cover, which shows this kind of thing happens more than it should. When I asked about making a claim, I was told I could but honestly not to even bother because if my mirrors weren’t folded in, it would likely be dismissed. The frustrating part is that I don’t remember being told to push my mirrors in. Staff were walking around cars before the wash, tapping the mirrors, and could have easily said something if this step was so important. To make matters worse, the wash itself wasn’t even thorough, there were still visible spots on my windshield. I’ve been to plenty of car washes and even had a membership back home, and I can say with confidence that issues like this are not normal. The fact that they found another customer’s mirror cover proves this isn’t a rare issue. If folding mirrors is so important and relied on so much regarding claims they receive, it should be emphasized far more than it is now, both with clear signage and verbal reminders from staff. Will NOT be coming back and I highly recommend staying FAR AWAY from this wash.
