Moving Ahead Services - Columbus Movers

Moving Ahead Services made our first experience using movers an absolute breeze. Gary, DJ, and Gabe were fantastic—polite, respectful, and extremely professional from start to finish. They answered every question we had and took what is usually a very stressful process and made it feel easy and smooth. They even weathered the cold, wind, and snow like it was nothing, never once slowing down or complaining. As first-time mover users, we couldn’t have asked for a better experience. We will definitely be using Moving Ahead Services again if we ever need help in the future. Highly recommend!

I set up a day and time to move and a couple of days beforehand, I needed to move the day up. NO problem! They worked with me and got me moved quickly. The guys that came to my home were professional and made sure my items were protected and loaded safely. The whole process was great, as was everyone I encountered during the process. My next move will definitely be with Moving Ahead Services! Thank you for taking the worry out of moving.

I've used this company three times. Unfortunately I will never use the again, and I cannot in good faith recommend them. Two of the three movers during our recent move were professional and careful. The third was clearly "new" and needed to be "watched." He didn't respect our homes or our belongings and it showed. This resulted in damage to our walls, trim, and even a door. But I think I'm most frustrated with the handling of my complaint (three weeks later we are still trying to get some resolution). Customer service feels like a low priority to this company. I am being kept informed, but the person who I'm corresponding with seems to have no authority to take action. Fortunately the damage done doesn't look to be too costly, which makes me wonder why the company is dragging their feet at taking responsibility and offering me some sort of resolution. It's been a very disappointing experience. 10/19/25 - Update: I'd like to update this review, as the matter above has been resolved. However, I would absolutely never recommend this company to anyone for these additional reasons: 1.) It took nearly 3 months to resolve my issue 2.) Once the approval was given to pay to fix the damages, a check was written to me instead of to the contractor listed on the invoice - this required me to do extra legwork to ensure the contractor was paid 3.) An employee of this company told me that good movers are hard to find and they have to reserve their best movers for people who have million dollar + houses. (I guess no one should hire them unless their house is over a million dollars then) 4.) Upon receipt of the check, the company tried to get me to sign something saying I would remove this disparaging post. Everything in this review is 100% factual. If this company does not want a bad google review they should hire better movers and make customer service recovery their #1 priority -- even for those of us who don't own million dollar homes.

Elijah and Randy did a great job with moving my furniture into a new apartment. They were quick and friendly and tried to help me stay within the hour range I paid for. They also wrapped everything for free and covered all of my equipment/furniture so it did not get damaged. I would recommend them to anyone who needs moving services. I will definitely have to use them again.

can't say enough good things about this team. They spent an entire day packing up our house, then an extremely long 2nd day loading their truck twice and unloading it at the new house. It would not be possible for them to work harder or more efficiently as a team, they did not even take breaks. They were extremely conscious of door ways and large pieces of furniture. Moving Ahead was not the cheapest quote I got, but they certainly proved to be the best value. I cannot recommend enough.