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Latonia Holmesvia Google

2 months ago

Patrick my MCO technician was very friendly and respectful throughout my service. He listened to my concerns and patiently answered my questions to help put me at ease. I have had the pleasure of working with MCO a few times and it’s always been a great experience. Online website: They are quick, polite and responsive! I received a call the next business day for scheduling. Professionalism and respect for time: they call when on the way, have always arrived within the window given and efficient in the work completion without compromising quality. I even appreciate the techs placing shoe coverings on their feet before entering my home! I highly recommend using MCO for your HVAC needs!

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Shaundal Thompsonvia Google

4 months ago

I have 18 year-Old AC and furnace units.We use MSCO for our AC and furnace tuneups every year. The technician that showed up was very courteous and very focused on providing the service requested. I'm very satisfied with the thorough inspection and cleaning of units when they are done and feel confident that the unit will last through the next season. We pay $25-$50 more than the average company around but we think it's worth the extra money for piece of mine and value. I would recommend MSCO.

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Mike Whitakervia Google

4 months ago

I recently had the pleasure of working with MSCO Inc. Heating & Cooling for an inspection and tune-up of my HVAC system, and I can confidently say the experience was exceptional from beginning to end. I feel compelled to highlight the outstanding service provided by their technician, Tommy. From the moment he arrived, right on time! He was professional, courteous, and introduced himself with clarity and warmth. What truly distinguished this visit was Tommy’s communication. Before touching a single tool, he walked me through the entire inspection and tune-up process. He explained what he’d be evaluating, the steps he’d take, and made sure I understood everything upfront. It was reassuring to know exactly what to expect. Throughout the service, Tommy’s attention to detail was remarkable. When the job was done, he didn’t just offer a quick rundown. He took the time to thoroughly explain his findings. He pointed out the components that were in excellent condition and carefully described the work he performed during the tune-up. His explanations were clear, thoughtful, and he welcomed all of my questions with patience and expertise. Tommy’s blend of technical skill, transparency, and genuine customer care is rare. He exemplifies what a top-tier technician should be. Thanks to this outstanding experience, I wholeheartedly recommend MSCO Inc. Heating & Cooling. If you’re searching for an HVAC company that values honesty, precision, and professionalism, look no further. And if Tommy is your technician, you’re in the best possible hands.

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Kylee Williamsvia Google

7 months ago

Every person we have encountered at MCSO has been amazing - whether it's when we call the office, our maintenance technician Don, or our recent service technician Patrick. They are all understanding, very professional, don't hide fees, and truly care about their customer base. We greatly appreciate having a company we can trust! I highly recommend getting on their regular maintenance plan and securing the great benefits they offer.

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David Fraziervia Google

8 months ago

MSCO came out to service my hvac end of February. Upon completion of the "tune up" my thermostat said a wire was disconnected. After hours of troubleshooting another tech was called out and found the pinched wire. The second tech rewired everything so that somehow my thermostat no longer had a common wire connected but at least it would run now (with thermostat battery draining quick with heat on). Did not want them coming back to "fix" it. Fast forward 3 months later with AC starting to be used frequently and now I have a drain pan that is draining inside of my attic instead of outside. I strongly do not recommend using this company. Not sure how they have so many great reviews.