MI
My IT Guy
Reliable IT support that keeps your business online - fast, personal, and always there
5
Business
$$
Reliable IT support that keeps your business online - fast, personal, and always there
My IT Guy in Kitchener provides IT services such as hosting email servers and remote support. Reviews praise reliable uptime, prompt, on-time service, and a personal client relationship with contacts like David, Mike, Adam, and Don. The team offers remote help and even house calls, with clear communication and reasonable pricing.
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Quick and efficient troubleshooting and repairs via remote help desk for computers and networks.
Personalized house calls for hardware and software issues, including virus removal and system optimization.
Reliable and secure email hosting services with high uptime for business communication.
Setup, monitoring, and maintenance of business networks to ensure seamless connectivity and security.
Expert advice and planning for IT infrastructure, tailored to small and medium businesses.
Regular check-ups and updates to prevent issues and keep systems running at peak efficiency.
Overall rating
Darryl Fletcher
We have been using MY IT Guy for the last 7 years. They are always available for my seemly silly questions or fixing or helping staff get their laptops running. David has been our contact person since we started with MY IT Guy. I love that i know the contact and trust them. with my business. Thanks for always being there!!
David Popowich
My IT Guy hosts our email server. This service has NEVER gone down and is always available to us. Everything ever asked of My IT Guy is done quickly and on time as promised. I recommend them to any small to medium size business who wants an external firm that cares.
Rosemary Anderson
Today was the second time I have used the services of My IT Guy. I was very pleased with the first interaction I had with Mike, who came to my home to sort through some fairly knotty computer problems. Today, Adam and I connected remotely and he spent time sourcing the difficulty and fixing it, all the while keeping me advised of what was going on. He was very low key and direct, commiserated with my frustration, immediately inspired confidence in me that he could help, thoughtfully answered any questions I had, and just generally made me feel at ease with the (mystifying) process of computer repair. His instructions to me were very clear and concise (no computer speak!) which enabled me to contribute to the team effort of getting me back up and running. There are few companies today offering this kind of service who bother to make a personal connection with the client. Because of this, I will be a client of My IT Guy for a very long time. Thank you, Adam, you have made my day!
Kathleen Beauvais
I must tell you how impressed I was with Don a few weeks ago. My work computer got locked out because of some Norton issue and I had a client coming to see me within minutes of this occurring. I immediately called your team and Don responded very quickly. He got my program unlocked and I was able to go on with my client's session. Your guys are the best Adam! Thanks so much for your flexibility and your impeccable customer service. This is what has and will set you apart from the others!
Chris Dressel
There are no words to express how impressed I am with the amount of knowledge and professionalism shown to me by Adam and his team of experts at My IT Guy! Here's why...I know 0% about what makes a computer do what I want it to do. If my computer isn't feeling good - regardless of how big or small the problem is, all I have to do is call Dr. My IT Guy and they'll get it up and running again at 100% efficiency. Don't worry if you have trouble describing the problem you're having when you call them either. One click onto the Remote Help Desk and Adam or any one of his team can remotely check your computer to find the problem and fix it while you watch and will answer any questions you have while they're doing it. This IT doctor will also make house calls! So, now you're wondering how much this kind of service is going to cost you right? No worries! My IT Guy's prices are very reasonable. Adam did more for me than any other IT companies I talked to without charging me an arm and a leg when I was first looking for help - and I know he can help you too! My IT Guy is THE BEST! Chris Dressel
