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Jesivia Google

7 months ago

Our experience buying with Nest Realty was both challenging and disappointing as out-of-state buyers. Initially, our agent, Josh, provided helpful video walkthroughs, but issues arose once we pursued an office-exclusive listing within the agency. Because both the buyer and seller agents were from Nest, there was an inherent conflict of interest that left us without strong advocacy. We were advised to submit an offer that, due to our agent’s misunderstanding of the rent-back period, was more aggressive than necessary. During due diligence, when the seller did not meet parts of the agreement, we did not feel supported. Communication from the broker was unprofessional, and our agent stopped responding during a critical time. After closing, the property was left with yard waste, debris, junk in the driveway, and pet waste in violation of our SPAC agreement. When we raised this with the broker, we were told the agency’s involvement had concluded. We cannot speak to the seller’s side of the process, but as buyers we did not feel adequately represented. Future buyers should be cautious, particularly in situations where both sides of the transaction are handled within the same office.

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Sarah Brockingtonvia Google

about 1 year ago

Ken Jackson was great to work with! Ken is an experienced realtor and knows the local market. Ken is always responsive, courteous, and goes the extra mile to help. Overall - working with Ken and Nest Realty has been a pleasure. High quality real estate services. Thank you!

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Cassey Valeriovia Google

over 1 year ago

Where do I begin... Kristen Neal was our agent and she was amazing!! This was our first time buying a home and she made the process super easy and smooth. Anytime we had a question or confused with anything she was right there with the answer or emailing anyone to get the answer for us. I'm so glad Kristen was our agent, and made our home buying journey enjoyable and easy!

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Grace Kimvia Google

over 1 year ago

I worked with Lisa Merritt as my agent to purchase my first home, and I can genuinely say it was the best choice I ever made! She really took the time to educate and guide me throughout the entire process of finding a home so that I really knew what I was signing up for. Not only was she proactive in the search process to really narrow down the right house for me, she was such an amazing advocate to have by my side. She pointed out everything that needed to be considered, yet was never pushy. I also really appreciated the cultural sensitivity she showed with working with my family who were fairly involved in the process, and never shy to share their opinions! She stayed with me every step of the way, facilitated so many amazing connections I needed--from the loan approval process to finding the right person for the home inspection. She made the daunting and stressful process of buying home so smooth and as stress free as possible. Her negotiation skills when putting in an offer were so impressive, and I can say with absolute confidence she did everything in her power to get me my dream home! I am so grateful and happy that I made the smart decision to sign with her, and will absolutely be choosing to work with Lisa on any future real estate needs!

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Jon Cifuentesvia Google

over 1 year ago

Buyers beware. I have no doubt there are skilled and experienced agents at this company. Our experience with Jeff Goldman as Broker in Charge was perhaps an anomaly, but nonetheless buyer beware. Jeff's designated buyer's agent for us stopped taking our calls when a conflict arose with the sellers. Jeff told us this was due to his agent's anxiety. When we wanted out of a deal over a breach of seller disclosures, Jeff screamed at us that "I have two agents working on this deal, Jon!" -- which should spell out for you how this brokerage values buyers' interests in exclusive listings. Two separate local real estate attorneys have strongly encouraged us to file complaints with the North Carolina Real Estate Commission. I won't bore the public with too much screaming into the void here, other than to say: stay far, far away. There are too many other good options here. And always look up your agent's license number to see if they have the experience you need to navigate a hot market.