Jesi
Our experience buying with Nest Realty was both challenging and disappointing as out-of-state buyers. Initially, our agent, Josh, provided helpful video walkthroughs, but issues arose once we pursued an office-exclusive listing within the agency. Because both the buyer and seller agents were from Nest, there was an inherent conflict of interest that left us without strong advocacy. We were advised to submit an offer that, due to our agent’s misunderstanding of the rent-back period, was more aggressive than necessary. During due diligence, when the seller did not meet parts of the agreement, we did not feel supported. Communication from the broker was unprofessional, and our agent stopped responding during a critical time. After closing, the property was left with yard waste, debris, junk in the driveway, and pet waste in violation of our SPAC agreement. When we raised this with the broker, we were told the agency’s involvement had concluded. We cannot speak to the seller’s side of the process, but as buyers we did not feel adequately represented. Future buyers should be cautious, particularly in situations where both sides of the transaction are handled within the same office.
