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Kelsea Smithvia Google

4 months ago

Alice Sharpe is a genius! She knows the Durham area so well and was an absolute delight to work with from start to finish for both buying and selling. She made some difficult circumstances we encountered feel easy. We are so grateful to her and highly recommend her for anyone seeking a dream home (or selling a dream home) in the Durham area!

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NIna Mulliganvia Google

5 months ago

When we decided to move back to Durham we knew we wanted to work with an agency that had strong connections to the local community. With that in mind, Urban Durham Realty was the obvious choice and we are so happy with them, in general, and our agent, Marcelle Thomas, in particular. It was not our first time buying a house, or buying long distance, but it was the first time buying a house in NC, with its unique real estate customs, and Marcelle walked us through it all with patience and grace. She listened carefully to what we were looking for, even as we knew that finding the full package - our unicorn house, we called it - was going to be a long shot. We came up for what we thought would be the first of several weekends house hunting and by the end of that first day had found our new home. Marcelle guided us through the offer, the contract, and the few hiccups with the out-of-state closing and was very responsive whenever we had questions and made sure to keep us up on where things stood at all times. Marcelle was an absolute delight to work and tour houses with. Highly recommended.

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Two Guys and Their Dogvia Google

6 months ago

We drove 64 plus miles round trip to visit an open house. It was scheduled for 11:00am-1:00pm. We arrived at 11:33a. The house was dark and no car in driveway. We immediately sensed something wrong. Having lived in the triangle for 30 years and having bought and sold 13 homes open houses and dealing with realtors is very routine for us. Another couple arrived in about 10 minutes. We all discovered a sign on the door saying the event was cancelled and the house under contact. This was a very poor way to deal with this event. Most triangle realtors looking to make a good impression and grow their business would have conducted the open house, explained the situation and told folks they would be notified if backup offers were needed. Realtors looking to go business would have offered to help us find another home, obtain our information and built goodwill with her and her brand. None of this was present. A couple of clicks in on her phone could have cancelled this event in time to save our trip and others. We pulled up the listing while we were on the property and it still indicated the house was for sale and the open house was occurring. There is no excuse for this poor performance. If the agent was out of pocket she could have sent an office person to cover and represent the firm. The pic below is all we got. (pic not posted due to new google pics only policy; not storing pics on google)

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Jang Yoonvia Google

6 months ago

I bought and sold a home with Urban Durham and it's been such an easy and stress-free experience. Their expertise and timely actions made the transactions so streamlined and easy to understand, especially for those who may be unfamiliar with the home buying/selling process. I would highly recommend Urban Durham for any real estate needs!

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Micheal Paige Gmaz Sandbankvia Google

7 months ago

Pete Eisenmann at Urban Durham Realty helped us navigate the process of selling our house as first-time home sellers. Pete took the time to listen and understand our situation and our needs before giving advice. He worked with us from the very beginning, helping us decide whether or not we wanted to sell, getting the house ready to put on the market, bringing in a stager to make recommendations for staging, and arranging professional photography for listing. Day or night, Pete was there answering our questions whenever we needed! He helped us manage the showings and sale process even as we traveled out of town. Even in a tough market, our house sold immediately, thanks to Pete's experience and advice. If you choose Pete as your agent, you're in good hands!