Nicole Plascencia
My work hired Neumann as the valet for our company party and Neumann lost our car keys! We showed up to the party and decided to use the valet, we didn’t plan on staying the whole time as we wanted to get back home to our kids and tried to leave about two hours later. When we went to the valet to get our car we found out they lost our keys. We checked they booth where keys were stored and couldn’t find them, we searched the grounds and couldn’t find them, we went to our car which was left unlocked parked downtown and couldn’t find them. We waited over 2 hours and were the last to leave the event and still nothing!!! We had to call a family member to pick up our spare key from our house and drive 30 minutes to bring it to us in order to get home. Neumann did nothing to try to make this right the night of the event and still now. We will never use valet from Neumann again.






