A

anna avia Google

over 2 years ago

cute items and store layout. many stained or damaged somehow in store inventory. staff incredibly rude and unnecessarily patronizing. return not accepted for a stain which was already there from the store itself. overall lack of care, understanding, and customer service. items additionally unnecessarily overpriced and poor quality long term

L

Lenny Mendicinovia Google

almost 3 years ago

My retail therapy fix! Always great service, beautiful selections, and at a price point for all. Discovered this gem when I first arrived in Boston and my go to spot. Was beyond blown away by the service I received today. Although closing shortly the associates did not rush my us and were beyond hospitable. My deepest gratitude and can't wait to wear my new selections.

S

Samantha Rittendalevia Google

over 4 years ago

This store is really cute. The clothes are well priced and the quality is great. I take a star off because the staff is very unwelcoming. Definitely mean girl vibes. I worked in retail for a long time and would be disappointed if this was my staff. They don't greet customers or help you in anyway - in fact they ignore you and act annoyed when they have to check you out. Other than that - great store!

J

J Mvia Google

over 4 years ago

Every time I’ve been there is almost always a line to get in and it is always worth the wait! Very organized and always something new to see. Great store with friendly and knowledgeable staff.

J

janice tankevia Google

over 4 years ago

I was never more insulted than I was just a few moments ago by the “store manager” at this store then I can recall in recent memory. I had landed in Boston a few short hours before having lunch with my daughter, who attends university in Boston, and we were poking around in this store to possibly buy something. My daughter had an armload of things (less than 8) and wanted to try them on. I entered the dressing room with her to sit because I was exhausted from traveling and was told no more than 2 people. I sort of rolled my eyes, thinking ok I’m her mother, not Bonnie and Clyde and informed her that We were mother and daughter. The so called manager indicated to me that I would be surprised by how many mother and daughter theives there are!! The boldness of this accusation, no innuendo here, was insulting and offensive!!! Left the store on the spot. No apology offered, no attempt to mend the insult. Horrible disgrace that the management of this store has zero filter or the ability to gauge the clientele. I have been treated far better in most places then No Rest for the Awful…