NC
No.1 Collision Group (Granville)
Timely, trusted auto repairs with seamless rental coordination at No.1 Collision Group (Granville).
5
Auto Repair
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Timely, trusted auto repairs with seamless rental coordination at No.1 Collision Group (Granville).
No.1 Collision Group (Granville) in Vancouver, BC provides professional auto repair with clear communication and convenient rental coordination. Reviewers note swift intake with advisor Kevin Chau, timely repairs, and efficient pickups. Cars return fully detailed, with an itemized repair listing, and the shop's familiarity with ICBC claims helps streamline the process.
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Professional auto body repair services for all types of vehicle damage, using high-quality parts and advanced techniques.
Expert guidance and handling of ICBC insurance claims to streamline the repair process and reduce customer stress.
Comprehensive interior and exterior detailing included with repairs, ensuring your car looks pristine upon pickup.
Assistance with arranging courtesy rental vehicles to maintain your mobility during repair times.
Efficient and transparent evaluation of vehicle damage with clear communication and itemized repair listings.
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Overall rating
Bryan Sales
This place is the best repair shop I've ever taken my cars to and I've been through a few over the years. First meeting/assessment with Kevin went smooth and they didn't waste my time. He was super professional and ordered the parts right away. Dropping off the car and getting the rental was quick and efficient. I got a bit lucky on that because I didn't have to wait for the shuttle as another customer was coming with me. Kevin stopped them from leaving so I didn't have to wait for another person to pick me up. The repair was done in the exact time that Kevin estimated and pickup was quick and efficient as well. The repair was completed beyond my expectations and was super happy to know that the tech appreciated my vehicle. I'm glad he took care of my baby Evo and several staff took the time to let me know how much they liked my car. I wasn't sure how I would be treated since my car isn't a luxury vehicle but that changed quickly. I will definitely be bringing all my cars to this location in the future as long as the service and quality of work remains the same. The detail at the end was just gravy on top. Thanks Kevin and all the staff at No 1 Collision. They definitely earned their name with this customer.
Ingrid Kenning
No.1 Collision did a fantastic job fixing my car. The damage assessment was done efficiently and I was booked in for repair three days later. They even helped me with the rental car situation so I basically had very little do except wait for the repair to be complete. They deal with ICBC and knew the ins and outs of that too My car was beautifully detailed when I received it back. Also I got an itemized listing of everything repaired on my car so I can show it to anyone if they want to know about the damage claim. I am very happy with my dealings with No1 Collision. My advisor Kevin especially was really kind and communicated well. Full marks to this company. !
Jack Kelley
Great Experience! Repairs on your car are never fun, but Kevin made the experience smooth and clear. Even with a challenge with insurance, he did everything he could to keep me informed and ensured the repair was smooth and as quick as possible. Very satisfied with the results! I would definitely recommend No. 1 Collision (Granville), and specifically Kevin for any repairs.
Jannet Pon
Kevin Chau and the team at No.1 Collision were amazing. The staff were friendly and professional and the repairs were done in a timely and efficient manner. Kevin arranged for my courtesy rental to be ready and aligned with my schedule, and he kept me updated regularly from start to finish. Much to my surprise, my vehicle came back fully detailed inside and out, and for that I am extremely appreciative!! I would highly recommend!
Danson Liu
Had a great experience at No. 1 Collision. The service was smooth and professional from start to finish. My repair advisor, Kevin Chau, was especially helpful — prompt with updates, clear in communication, and always professional. He made the whole process stress-free and handled everything with care. Overall, very satisfied with the quality of work and the customer service. Highly recommend
