
Northtown Auto Clinic: Honest care, clear explanations, fair prices.
Northtown Auto Clinic in North Kansas City offers auto parts and car repair with upfront communication and fair pricing. Customers praise thorough testing, knowledgeable staff, fast service, and outstanding, caring customer service. The team explains needs clearly, provides helpful follow-ups, and partners with customers for planned maintenance.
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Comprehensive diagnostics and repairs for all vehicle types, including luxury cars, with honest pricing and clear explanations.
High-quality replacement parts and supplies available in-store, ensuring reliable performance for your vehicle.
Thorough testing and feedback to identify issues accurately, helping you make informed decisions about repairs.
Timely updates and detailed explanations in easy-to-understand terms, making you feel supported throughout the process.
Assistance with scheduling and planning maintenance needs over time to keep your vehicle running smoothly.
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Overall rating
Sherry Watson
I have been looking for a new mechanic as my previous one closed shop. At Northtown Auto, I was in/out in less time than anticipated and the staff was very nice and knowledgeable. I had an additional issue that was explained well and I will go back to have that taken care of.
David Johnston
I love this place. I have an Audi which is always expensive to repair but the prices are fair and work is quality. Expectations are level set up front and their communication is timely and clear. They have outstanding customer service and you feel like they genuinely care about you. Definitely recommend.
Madelynne Jones
I LOVE northtown auto clinic! They are such good people. They tell me what I need to immediately fix, and help to plan out maintenance or needs over time. They’re so hospitable as well! Good people!
Courtney Vallecillos
I had a peculiar issue happening with my vehicle and was able to call Northtown Auto Clinic and get in extremely fast. I feel like Erin and her team did very thorough testing with my vehicle and gave me some great feedback and follow-ups to go after on my end. I think this place is super easy to work with, very knowledgeable and communicative. If I need further assistance, I will be going back here for help.
Amy Kohout
Erin has been incredible to work with, always explaining things clearly in a way I can understand, even without much mechanical knowledge. The whole team has been honest, helpful, and great to partner with, delivering excellent work on my car at fair prices. It’s a rare gift to feel so supported and confident in what needs to be done, and they truly make that happen.