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Jimmie Millemanvia Google

4 months ago

I am very pleased with the personal attention given to us by the Old Fort team. Starting with John in his presentation of the estimate and explaining the roofing system and process of installation. The work crew was very efficient and their work ethic was great clear throughout the cleanup. Finishing with Liam and Scott insuring we were happy with the results.

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Mary Edwardsvia Google

6 months ago

Old Fort Roofing just completed my entire roof, gutters and downspouts on my home. They did an excellent job!! The entire process from the initial appointment, roof install, clean up, and the final work on the Facia and gutters went very smoothly. I would highly recommend them to anyone for their roofing needs.

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James Battinvia Google

8 months ago

In October 2021, we purchased a home and found we needed a new roof asap due to leaking. Scott was very prompt with giving us a competitive quote, and thankfully we were able to get the roof installed the exact same week we were to have our baby. We were promised gutters within two weeks of roof install. At the time of scheduling, we were told nets would be used to catch all debris and protect our home- and pads would be laid in the yard to help prevent damage from the portable dumpster rolling around. Unfortunately, neither of these things happened and we found damage to nearly all of our window screens, scrap metal and so many nails all over our yard as well as damage to some landscaping and yard. We called to have someone come look at damage and to sweep the property again- which they sent one person out with a magnet. I know she did her best, but we are STILL finding cuts of aluminum and nails all over…and we have a flat tire on our mower. We have a two young children and two dogs- this is not acceptable! Gutters finally came many weeks later, after having damage to our back patio door from all of the rain. After many attempts to contact Scott, he no call- no showed for us on a Saturday. We said we weren’t paying a dime until things were remedied- they turned the invoice in to financing company anyway- so we were forced to start paying. Scott agreed to replaced our screens- we asked it be done by spring. We were told no problem. Here we are nearly 5 months later without screens. Calls are not returned and there has been no response to the supposed “forwarded messages”. We were so impressed by their quick service to get our business- but the lack of communication now is unbelievable! I don’t know how people stay in business like this! Been 3 years and nothing has been fixed. Make sure you get your platinum warrenty from this company in hand never take their word for it plus never got a copy of our agreement. They put the wrong ridge vents on for our house and have had heat issues in the house ever since they put the roof on. Be very Leary of this place if I was you.

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Jessica Nortonvia Google

about 1 year ago

Rain water was leaking through a canned light in the ceiling of our living room. A friend recommended Old Fort Roofing after having their roof installed a few years ago. I called Old Fort and a human answered! This immediately made me happy. Ivonne was very informative and asked good questions to understand the problem. She checked the schedule and to my relief they were able to send someone out that same day. Liam arrived on time and was very polite. He asked questions and inspected the problem area inside and inspected the roof. He quickly found the issue and fixed it - also that same day!!! Contractors are busy and sometimes communication can be difficult and scheduling hard. I am thankful Old Fort is responsive, available, and willing to take on “small” jobs. Our house may be old and little, but it’s home. :) Thank you Old Fort!

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Matt Coynevia Google

over 4 years ago

Installed a new roof on my home when nothing was wrong with it. Developed leak and they came out with a caulk gun for a quick fix. Lasted a bit of time and now it’s is once again leaking. Have made multiple calls and sent an email. No response. Wall and ceiling keeps getting worse. Also was told by another roofer who I had install vents on the home that vents on peak of house weren’t working due to shingles not getting cut back far enough. Frustrating to do preventive maintenance on a home only to induce issues.