Nikki Campos
Came tonight with my husband and daughters. From the start the server seemed short with us slightly annoyed. She got our drink order, apps and entrée order all at the same time. I placed my daughter's order then mine, and my husband ordered his. She gets our drinks to us. Then we dont see her until the food comes out. App, kids meals and my husband's. My food is no where insight. I figured it was due to the other food and would come out right after. Nope my food never came. The server never checked on us. So we couldn't even ask about my entrée. It wasn't until another server came up (about 20 minutes after server one brought out the food) and asked us if she could do anything. That's when we asked about my food. 10 more minutes pass by and my husband gets up to go find a manager or someone who can get us the check so we can leave. At this point I don't want my entrée anymore. About 5 minutes after that server one returns and asks is everything alright. When we tell her my food never came she is "shocked" also one of my daughter's sides never came out. She ask if i want to take the food to go. No I just want to leave. We again ask for the check so we can just leave. Sever one I guess goes and gets her manager. Manager comes by ask what I ordered and I tell her and she says it was one adult plate and 2 kids plates that were put in. Had sever one did her job and came to check in she would have realized her mistake. The manager also told us that server one was covering the table for someone else who left early. Why that information was given I don't know. Seeing as how I ordered my food before my husband ordered his and he got his food but I never got mine. Manager comped the meal. Which we didn't ask for. We were more than willing to pay for the food that was ordered and eaten. We usually bring our girls here because they love it. However we will just find some where else to take them from now on. Food was a 2 because my husband asked for light sauce on his plate and it had extra sauce on it. Probably due to the server ones sloppyness.






