Melissa Jeffers
Original alterations hemmed and bustled my wedding dress and did a great job. I did bring my dress in and there was an error made where they accidentally missed a layer of the dress. Once I noticed this, I called to notify them of the honest error and they answered even though it wasn’t during their business hours. They told me to bring the dress back as soon as I could and they dropped everything they were doing and fixed it immediately. It only took 20 minutes max, so I could wait in the shop for it and take it back home same day. They steamed my dress for free to rectify the issue. I appreciated that they had me put the dress on before leaving and took a video of how to bustle the dress, so there was so question on how to do it correctly the day of the wedding. Overall, I would recommend original alterations.






