B

Briellevia Google

about 1 month ago

John and Andrew were fast, kind and very confident with their areas of attack. Highly recommended! Thank you both! Update review. We have had both John and Andrew come out to check their work at two separate times, and again the service and professionalism is outstanding! Thank you both for making a hard situation easy, and no mice since the first visit!

M

Massi Mvia Google

about 1 month ago

Worst customer service ever!!! We waited for someone to come and visit and they stood us 3 times each time we were given 2 hours to wait and when we called to ask why the person didn't show up we were told that we didn't have appointments even though we booked in advance. I don't recommend this company to anyone who wants to keep their sanity!

J

josephine Davy-Seetalvia Google

4 months ago

I do not know what is going on with this company. This is the second year I have hired them. The first time I had a service man come to take care of the Ant problem, the second time they sent a fantastic lady. She lifted small bricks that the previous service man hadn't done and found nests upon nests of Ants. Her name is Grace, she represented the company well, and they are lucky to have her. In year two, Grace came once. I eventually called, as I noticed no one was showing up to complete the service I paid for. When I called the office, the lady I spoke to said I fell through the cracks. Since then, I have called several times and have never received a call back. One of the times, I was told they would check with Grace and get back to me. No call, I called again some days later, only to be told by the person who took my call that she would check with her manager, and the manager would call me back in two hours, as she was in a meeting. I am still waiting!! I would request a refund for the unfinished work I paid for. Something is seriously wrong with how this office is run. I am sorry to lose Grace. Hopefully, I can find another good company, Orkin certainly is not. I will be informing my gardener, who recommended Orkin to me in the first place. Thank you, Josephine Davy-Seetal

A

Anne-Marie Murphyvia Google

5 months ago

After struggling for 8 months with another well-known company in Alberta, we turned to Orkin. Within a month, Shane’s expertise and thorough approach resolved the issue and gave us peace of mind. Thank you so much Shane for your help and understanding!

H

Happy Onevia Google

7 months ago

It’s unclear how these clowns have such high ratings. They service our building in Calgary, 9100 Bonaventure Dr. The building has been infested with cockroaches for about five years now. And it’s a severe infestation. They get called in every two weeks, but it’s absolutely useless. The problem has been there for five years and nothing has changed. I would think twice before hiring this company.