Abeer Samhoury
⭐️⭐️⭐️⭐️⭐️ After a disappointing experience at the Sheldon Rd location, where a manager refused to honor a credit for a missed class for three people, I decided to try another location—and I’m so glad I did. I reached out to Nicole at the MacDill location, and she was incredibly gracious and professional. She honored the credit without hesitation, and as a thank-you, I ended up bringing three additional customers to join us. I had previously painted with Nicole earlier this year, and she was wonderful—she creates a relaxing, welcoming atmosphere and even stepped in to help when I panicked about ruining my painting. She fixed it beautifully and made the experience stress-free. For this event, I also had five family members with me, and our instructor Sydney was fantastic—funny, talented, patient, and a truly great instructor. She made sure everyone felt comfortable and supported throughout the class. Nicole and Sydney were both so kind and accommodating, and Nicole even gave us a discount for our large group, which was such a thoughtful gesture. Because of them, what started as a frustrating situation turned into a wonderful experience. I’ll absolutely be returning to the MacDill location and recommending it to others.
