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Angelle Hyattvia Google

2 months ago

3 different locations + atrocious water spots every single one- not to mention my vehicle has yet to get clean. I really wanted this to be the business where I bought a membership, but now I’m just convinced the reviews are bogus or manipulated, especially since I was asked to delete my previous one which was for a different location and 100% factual. This time I got the “Best” wash, stayed the whole drying time, and hit the highway home. @Kyle, I’m not your problem; your wash quality and/or spot free formula is. Same issue at 3 of your car washes but this one, I think, came out the WORST despite buying the “Best”. Like someone else said, at least the attendants are friendly. The young man that assisted me at the kiosk was friendly and efficient.

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EJvia Google

3 months ago

The staff was friendly and helpful. The prices are great. There are several car ports after going through the mechanical washer to do free Vacuuming. I actually enjoyed the experience. Will be going back.

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Bryan Whittingtonvia Google

3 months ago

Honestly didn’t seem like the car wash really helped anything or was effective. My car looked the same afterward and was still dirty even though I paid extra for a better wash. At least the staff were friendly!

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Justin Marshallvia Google

5 months ago

If you actually want your car to be clean, don’t waste your time or money at Pelican Pointe Car Wash. After going through today, my car came out still covered in suds, and the trunk area wasn’t cleaned at all. When I asked the supervisor if I could run it through again, he dismissed me and claimed the problem was due to my car’s make and model — which is ridiculous, since I’ve never had this issue at other car washes. Instead of making it right, he handed me a towel and told me I could hand wash it myself. That completely defeats the purpose of paying for an automatic car wash. To make matters worse, one of the attendants became aggressive, yelling and gesturing at me in a way that had nothing to do with directing cars into the wash. When I mentioned this to the supervisor, he blamed me for “not following directions,” which was simply untrue. I came here expecting a basic wash and vacuum. Instead, I left with a dirty car and an even worse customer service experience.

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Oprah Lowevia Google

7 months ago

I drove up to get a car wash, but I only had the tap payment method, which you do not accept. However, Michael quickly noticed that I needed assistance at the payment area and generously offered me a free vacuum. He also explained the purpose of the new blue and yellow hoses and offered me an air freshener. I will return with my card later today to get the car wash. The service was awesome!