
Pep Boys Auto Service & Tires: Honest advice, expert care, reliable results.
Pep Boys Auto Service & Tires, located at 701 NJ-440 in Jersey City, is a trusted auto parts store and repair center. Customer reviews highlight friendly, professional staff and technicians who clearly explain needs, offer honest recommendations, and deliver efficient, thorough service. Names like Stacy, Alex, Vorn, Carolina, and Adrian are associated with great customer care and reliable results.
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Wide selection of quality auto parts and accessories for various vehicle makes and models.
Expert diagnostics and repairs including engine, brake, and transmission services performed by certified technicians.
Tire sales, installation, rotation, balancing, and flat repair to ensure optimal safety and performance.
Prompt and thorough oil changes, fluid checks, and routine maintenance to keep your vehicle running smoothly.
Comprehensive inspections to identify issues early and provide honest recommendations for repairs.
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Overall rating
C F
Excellent Service!!!!! I Received an oil change at Pep Boys and the experience was exceptional. The team was efficient, courteous, and thorough, completing the service promptly and with great attention to detail. My vehicle is running smoothly, and I was very impressed with the professionalism throughout the entire visit. Highly recommended. My car feels great after the service, and the overall process was smooth and stress-free. I Highly recommend this location if you want quality service done right. I’ll definitely be coming back! Shoutout to Stacy for the excellent experience.
Jeffrey Q
I had an exceptional experience at Pep Boys thanks to the outstanding service from Carolina and Adrian. From the moment I arrived, they were both incredibly welcoming, knowledgeable, and patient. Carolina walked me through everything my car needed and explained it in a way that made me feel confident and informed. Adrian’s technical expertise was clear from the start—he worked quickly, efficiently, and treated my car with real care. It’s rare to find a team that combines professionalism, honesty, and friendly service the way Carolina and Adrian do. They turned what could’ve been a stressful visit into a smooth, reassuring one. Because of them, Pep Boys has earned my trust and future business. Highly recommended!
Erica Q
The machanic’s Alex and Vorn are both great!!!! Their Service is truly exceptional. From the moment I reached out, their professionalism, reliability, and genuine care set them apart from any car service I’ve used before. Overall, Scheduling was effortless, communication was prompt, and every interaction felt friendly, honest, and customer-focused. The quality of service is outstanding. Alex and Vorn pay close attention to detail. They consistently go above and beyond to ensure a stress-free, enjoyable experience. It’s clear they take great pride in their work, and it shows. If you're looking for a trustworthy, top-tier car service, Pepboys on 440. Alex and Vorn are unmatched. I couldn’t recommend them more highly. They have earned my loyalty, and I will definitely be using their service again.
luis Arana
I had an absolutely fantastic experience at Pep Boys! From the moment I walked in, the staff was welcoming, professional, and genuinely eager to help. They took the time to clearly explain what my car needed, offered honest recommendations, and never made me feel pressured or rushed. The technicians were incredibly knowledgeable and efficient—my service was completed faster than expected and the quality of the work was top-notch. It’s rare to find a place that combines great customer service, transparency, and real expertise, but Pep Boys delivered on every level. I left feeling confident, valued, and grateful for such a smooth and stress-free experience. I’ll definitely be returning for all my future automotive needs. Highly recommended!
Claudia Torreblanca
I recently brought my car in for service and had an excellent experience from start to finish. The entire team was professional and efficient, but I especially want to highlight the outstanding customer service provided by the manager, Stacy. Stacy went above and beyond to make sure I understood every step of the process. She was friendly, honest, and incredibly knowledgeable. She took the time to explain what my car needed, gave accurate estimates, and followed up throughout the day with updates. It’s rare to find someone who genuinely cares about both the quality of the work and the customer’s peace of mind, but Stacy does exactly that. Thanks to her leadership and the great technicians, my car is running better than ever. I highly recommend this location—ask for Stacy if you want exceptional service!