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Letitia Hartervia Google

about 1 month ago

🥰Jeff was wonderful 🤩 Replaced a broken hard drive, they are so hard to find rn, which almost had me at a complete loss. He updated my OS, added memory, protection, the works,really got me set up... And for such deal! I mentioned needing my laptop for school with IBM, and found that he actually used to work for them too! I am thrilled, he is really talented 💌 🙏 Thank you so much 🙏

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Jet Abyssvia Google

2 months ago

"There's a starman waiting in the sky He'd like to come and meet us But he thinks he'd blow our minds" What an absolute HERO! Extremely professional service that does a great job at a reasonable price. 👏 able to help me even on Dec 30, a day before New Year's Eve! Saved my precious computer when the motherboard died in the same day, no less! 😭 I thank the owner of this company so much. I HIGHLY RECCOMEND! I was so worried that New Year's would be ruined when my PC broke down this morning, but nah, Jeff fixed it in the same day! 👏

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Jake Camaravia Google

3 months ago

My desktop was giving me issues with the start-up and after trying to diagnose the issue, I came up blank and ended up finding a computer repair pro. Surprisingly, I found PTC was extremely close by, and after giving Jeff a call late in the evening, he agreed to help me on such short notice. Jeff was very nice and incredible in his work, as not only did he find the problem (with the wiring), he cleaned out my entire PC and even rewired it to run more efficiently. The best part, is that it only took a couple hours and it was very affordable! I would definitely recommend Jeff to anyone that has computer trouble! Thank you for all your help!

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Jesse Damronvia Google

3 months ago

I can’t recommend Jeff enough! My computer had been at a well-reviewed storefront shop for a week without a proper diagnosis. I brought it to Jeff, who works independently, and within an hour he called me with a clear diagnosis: the motherboard was the issue. He replaced it quickly, made sure everything was put together correctly, and two days later my computer was working better than ever. The difference was incredible. The storefront may have had great reviews, but Jeff—working privately and independently—was far more professional, knowledgeable, and communicative. He truly goes above and beyond to get the job done right. If you want someone you can trust with your tech, Jeff is the one to see.

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Cheyenne Brodie-McAleistervia Google

6 months ago

Following a failed attempt to have my desktop PC fixed by a corporate repair shop (they were unable to order the required part due to the age of my PC), I decided to try Personal Touch Computers. When I called to make an appointment with Jeff and discuss the issue at hand, I could tell he was extremely experienced, knowledgeable, and the right guy for the job. After dropping my PC off, Jeff provided me with several updates throughout the diagnostic and repair process. He is very thorough and offered detailed, yet understandable explanations for what needed to be fixed. After I picked it up, he followed up with me to ensure that everything was operating smoothly. I really appreciated his communication, professionalism, and honesty. Getting my PC back in working order ended up being more intensive than I anticipated, as it required replacement of a few different components, but I never once felt that he was trying to sell things that weren’t necessary. Jeff’s pricing for the repairs and additional components I requested was more than fair and, for that, I am so grateful! I was worried my PC was bricked, but Jeff was able to repair and upgrade my setup so that it not only works but is better than before. Overall, great experience and I highly recommend coming to him for any computer problem you have!