Micah Ward
We are not from this area but just visiting family and needing to get our dog into the groomers. It was the weekend after Christmas so I thought they would be booked out on Saturday but surprisingly, there were a lot of appointment options. Since we’ve used PetSmarts where we live, they had all of our information saved in the system which was nice. We showed up just a few minutes late but they got us checked in quickly and the employee helping us was really kind. Usually when we take our dog in, it takes only an hour or so for them to bath him and trim/grind his nails. They told us though it would be 2-3 hours which we didn’t expect but I assumed it was because they were busy so it wasn’t an issue. The payment process was a little annoying that we had to go back to the groomers to get our ticket to pay, then go back up front to pay and then to the back again to pick up our dog. Seemed a little unnecessary but I guess people probably just walk out without paying so I understood why. The price was reasonable and for how well they did, I would have paid more. They trimmed our dog’s nails down really short which for some reason not every groomer does. I’m not sure exactly what they did but after he was washed, he’s hardly been shedding. Part of that could be from external things but we usually find after he’s done at the groomers, he sheds even a little and he basically hasn’t been shedding. So whatever you guys are doing, keep it up! If we lived in the area, I would come back.
