FONZO
Horrible experience with Hammer Lane & trying to get ahold of District Manager, she doesnt return calls or help. We tried to cancel our membership in person at Hammer Lane, was told no because computers were down. Was not told you can cancel on app, was not told I had to cancel at original location we signed up. Was not told we had to cancel by the 11th. We were scammed out of $200. The manager at THIS March Lane finally & THANKFULL helped us, cancel. Not one other person, including the District Manager helped us. No way to get ahold of District Manager, she doesnt return calls. Just overall horrible experience with Hammer Lane but thankfully management at THIS March Lane location saved us. & also it wasnt easy to cancel on app either. I hope somebody sues. For all Planet Fitness says no lunks & theyre for the people, they will happily scam you out of money & make it impossible to cancel your membership






