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via Google
Lewis Cuevas
· 7 months ago
Mohammad Is customer service best phone cases and everything you need for phones , in front of Skystar wheel in Fishermans warf
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PLATINUM WIRELESS & REPAIR
Fast repairs, fair prices, trusted tech for San Francisco.
4.2(5 reviews)
$$
About
PLATINUM WIRELESS & REPAIR offers quick phone repairs, competitive prices, and a wide selection of accessories and used phones in San Francisco. Customers praise attentive, friendly service from the owner and family, and reliable buyback options. The shop emphasizes fast turnarounds and helpful product recommendations, with a focus on customer satisfaction.
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Location
5901 Mission St, San Francisco, CA 94112, USA
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Services
Phone Screen Repair
Fast and reliable replacement of cracked or damaged screens for various smartphone models, including iPhones and Androids.
Device Buyback Program
Get cash for your used phones with fair pricing and quick evaluations to help you upgrade or declutter.
Accessories Sales
Wide selection of phone cases, screen protectors, chargers, and other essentials to keep your device protected and functional.
General Phone Repairs
Comprehensive repair services for issues like battery replacement, charging port fixes, and software troubleshooting.
Quick Turnaround Service
Efficient repairs often completed in 30 minutes or less, with flexible hours to accommodate busy schedules.
4.20 · 5 reviews
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· 7 months ago
The owner and his family treated me with the utmost care and best customer service in the Bay area. They were nice and even surprised me how nice they were. I'm only going here from now on. Great prices, great buy back of used phones and good selection on inventory.
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Johanna
· 10 months ago
Came in pretty late on a Friday but they were still able to repair my phone super quick. Really appreciate the great service! Definitely recommend going here if you’re looking for a fast and easy service.
Fvia Google
Felix Duan
· 10 months ago
TDLR: Phone was severely damaged during screen replacement and they wanted to charge me more to fix the damage they caused. Once I showed hesitancy to pay more, they became disrespectful. They said dealing with me was a waste of time and rudely shooed me away. The owner was extremely rude and disrespectful. I had come in to replace my phone screen on the iPhone 14 Pro. I called them in advance to let them know when I would arrive and they told me it could be done in 30 mins. They replace the screen, but when I arrive home, I notice that my phone is severely overheating (too hot to touch) and has shut down. I was not able to use it for the remainder of the day. I brought it back the next morning as soon as I could (do not have a car and could not call an uber with my phone overheating). They tried another screen before putting my old screen back, but the overheating issue persisted. I was still not able to use the phone. Prior to me bringing the phone, it worked perfectly fine (it just had a cracked screen). They would not help me fix it without charging me another $150 even though there was no overheating issue prior to me bringing in the phone. They damaged the phone during the replacement process and now my phone is completely useless. When I mentioned this politely, they became very aggressive and accused me of being an "unprofitable" customer and "wasting their time". Do not trust the cheap prices here. These guys are two-faced and extremely rude once they realize they messed up and cannot extract more business out of you. I would avoid at all cost.
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fernando Garcia
· 11 months ago
Just went right now, very quick. They get you right. Good prices and hooked me up with two screen protectors. If you need any kind of repairing I would definitely recommend dropping in to take a look. Really good costumer service, overall I give it a 10/10.
