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Poormans Heating & Air
Honest HVAC solutions for Fort Wayne homes and businesses.
5(5 reviews)
$$
home-services
heating-and-air-conditioning-hvac
contractors
Professional installation of new heating and cooling systems, including Trane equipment, with manual J calculations for optimal sizing.
Quick and reliable repairs for furnaces, air conditioners, and ductless units, handled by experienced technicians like Mike and Kenny.
Preventive service plans to keep your HVAC system running efficiently, with regular cleanings and check-ups.
24/7 emergency response for urgent heating and cooling issues, ensuring comfort in any season.
Installation of Mitsubishi and other ductless air conditioning systems for flexible cooling solutions.
Upgrades including humidifiers and smart thermostats like Trane NEXIA for enhanced home comfort and efficiency.
Honest HVAC solutions for Fort Wayne homes and businesses.
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Poormans Heating & Air is a trusted HVAC contractor in Fort Wayne, IN, specializing in heating and air conditioning installation, repair, and maintenance. With a 4.8-star rating from over 240 reviews, we pride ourselves on honest service, professional technicians like Mike and Kenny, and efficient solutions for residential and commercial clients. From annual service plans to new system installations with brands like Trane, we ensure your comfort year-round with transparent pricing and quality workmanship.
We just moved to Fort Wayne last year and it was important to establish a new service relationship with a company we can trust and rely on. Poorman’s has exceeded our expectations every step of the way! Very professional and quick to respond and schedule. Just recently had an issue with our heating unit and they had it resolved in less than 24 hours during this busy season. In particular…I want to call out their technician, Mike. He was our recent responder and had been here before. Very friendly, very open and communicative about what he is seeing and recommending. I never feel like he’s looking for the most expensive fix, but rather the most effective and efficient fix on the pocket book. We’ve been so impressed with Poormans that we’ve signed up for their annual service plan and I’ll look forward to having Mike out again during the next season check up. He and Poormans have earned my utmost trust!
My husband and I were extremely pleased with the job Poorman's did on our new central air conditioning! We have lived with window air conditioners for 11 years and are so greatful for Ryan, our salesman and the great install team. Our 90 year old home as never felt so cool and comfortable. Such a blessing! Our basement looked cleaner after they left then when they arrived. 😉
Had my Mitsubishi Ductless Air Conditioner installed today by Tyler and Cameron. They were polite, efficient, and clean up everything. Even Mike the salesman stopped by. Kudos to all 3 of you! Bonuses all around.
High quality, great installation, competitive pricing, and HONEST. Forget the "free" furnace bait and switch. Go with quality. Here's my detailed story about dealing with them: BACKGROUND: I have a 20 year old Trane furnace and central air. It served me well but was starting to have problems. For years, I was a loyal customer for another local HVAC company, and had my equipment serviced annually and paid a monthly fee to be in their preferred customer "club". Then they started taking advantage of my loyalty and began gouging me. The gouging started several years ago, during a routine clean and check, my old company told me my a/c needed a $400 "compressor saver kit". I was really busy at work, so I just told them to go ahead and do it. I figured out later it probably was a scam. But I stayed with them. The final straw was when my old company told me my furnace was in need of replacement because the heat exchanger was cracked. I couldn't see it on their fuzzy video, so this time I got a second opinion, and found out that the furnace was still good, and that what looked like cracks were probably markings maybe from manufacturing. The furnace continued to "run like a Trane" for several more seasons, and I started to look elsewhere for HVAC service. HONEST KENNY: Last winter, I called Poormans for the first time for an annual furnace check, and Kenny came out. He looked everything over and cleaned it, and confirmed it was running fine, but probably nearing the end of its useful life. He told me I probably could get a few more seasons out of it. I appreciated his honesty. I call him "Honest Kenny". LAST WEEK: Then last week my a/c went out. I called Poormans and they sent out Honest Kenny again. I feared the worst, that my compressor was shot. But Honest Kenny told me it was just a bad dual run capacitor, which is a cheap fix. I was so impressed with Honest Kenny that I called the service manager Chad and asked for a quote to replace my system, since I knew my system was old, and furnaces have a way of dying when it is -10 F and you're getting ready to go on vacation. The next day Seth came out and, practicing social distancing protocols, went over my needs and explained all the options. He did his own "manual J" calculations to make sure he was specifying the right size equipment (in other words not using rules of thumb, or just automatically going with the same size I already had). He answered all my questions about features, specs, rebates, tax credits, financing, etc. I could tell Seth knew his stuff. The next day I had several written quotes to review, and after shopping around some more, decided to go ahead. They probably aren't the absolute cheapest, and I could have gone with cheaper equipment than Trane, but cheapest isn't always best. Often you get what you pay for. INSTALL: Seth met the installation techs in the morning, and made sure everything went smoothly. The techs were neat and did their work very professionally. For example, when they installed the humidifier, they didn't just punch into the water supply with a saddle valve like I would have if I did it myself, because those tend to leak over time. Instead, they soldered in a T fitting with a separate shut off (see photo). A couple of tips: 1. Consider their 10-year bumper-to-bumper warranty. It's a bargain. I found that competitor's prices for similar warranty coverage were over twice as expensive. 2. Consider the Trane NEXIA smart home WI-FI thermostat. Its really a slick system, and tracks the weather does everything except make your coffee (see photo). Depending on your equipment, it can help maximize it's efficiency. P.S. Remember the "compressor saver kit"? Honest Kenny confirmed that there was no such thing on my old unit.
I couldn't of been happier with the install of my new AC unit. I am a first time customer, called different places and came back to Poorman's Heating & Air Conditioning for my new unit. Very professional, pleasant to work with, and the installers Tyler and Don were great guys. They answered all my questions and the install looked very good, they made whoever installed the AC unit when my home was build look like a bunch of amateurs. Great job guy, you have earned a life long customer!
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