Presence
As I spoke with Oliver, just so you are aware you should state as a business that the A/C is broken on some form of your website or platforms for customers to choose to book time at the studio or not especially since you know about the issue for some time. For you to state that it's only '80 degrees and I'm fine in the studio' and try to dismiss me when I ask can I reschedule my time for this issue. You are inconsiderate and dismissive. And did not want to give me money and I stated I’m a member. I will not be giving you my money for business again. Also get black out curtains for privacy for people to be comfortable. I will not be booking again. Learn how to handle business and communicate.






