Premier Plumbing and Mechanical, Inc.: Reliable, friendly plumbing and mechanical solutions in Memphis.
Premier Plumbing and Mechanical, Inc. provides professional plumbing and mechanical services in Memphis, TN. Customers praise Dale and his partner for courteous, efficient work and timely water heater replacements. Some reviews note administrative communication delays, but overall the team is recognized for reliable, quality craftsmanship and strong local recommendations.
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Professional replacement and repair of water heaters, including diagnostics and fitting replacements.
Comprehensive fixes for leaks, pipe issues, and other plumbing emergencies in residential and commercial properties.
Installation and maintenance of mechanical systems related to plumbing, ensuring efficient operation.
Thorough assessments to identify plumbing problems and provide accurate solutions and quotes.
Regular check-ups and maintenance to prevent future plumbing issues and extend system lifespan.
Overall rating
Lorraine Taylor
Dale & his partner did an awesome job. I am thoroughly satisfied with their work. It didn't take 2 long & I'm just happy & satisfied. Bravo!👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽 they was nice & kind as well
Isaac Geller
The guys doing the work are excellent and do a great job. The administration side of the operation leaves a lot to be desired - most of all in the communication area. In my case I spent literally a week being told that the job would be done 'tomorrow'. And 'tomorrow' I didn't hear a thing until I called to ask what was going on in the late afternoon - where I was once again told 'tomorrow'. All in all - the job that was supposed to be done on Monday was finally done on Saturday - but as far as I can tell, it was done well.
Leslie Davis
I had water coming out of a pipe on the side of the house and had a feeling it was the hot water heater. They called me and set up an appointment to check it and was told that the hot water heater needed to be replaced. The repair man was very professional and personable. I live in a rental so I answer about prices
jessica cox
Premier Plumbing and Mechanical did an amazing job replacing my water heaters. Aaron and his partner was nice and got the job done in a timely manner. I would most definitely recommend this company for any of your plumbing and mechanical needs!
Tony Bownes
Avoid. I had a guy come out to look at some plumbing work I wanted done. A young man came out and as he was talking about wear and tear on a system, the guy violently open and closed faucets and shook stuff. I figured he probably knows what these things can take, because I never treat my things so roughly. But when we got to my water heater, I asked if the fittings could be replace as they were very visibly corroded. He said no, a full replacement was in order, and that's fine. I figured as much, but then the guy wanted to talk about the hardline copper he'd put in, shaking the hoses to demonstrate. A fitting snapped and we both got sprayed with warm water. He put the fitting back, but it was still leaking now, so I no longer had the luxury of time or planning. I kicked him to the curb and called Conway. Conway had a new heater installed within 24 hours. Premier eventually came back about 2 weeks later with a quote. They beat Conway's price, but if they had just not sent an erratic tech, and worked with me on the price after BREAKING MY STUFF, they would have sold me a new water heater install. I made multiple attempts to just get my $75 diagnostic fee back, but they ghosted me every time, so now this review comes out. Go with Conway. It's more expensive, but they're worth it. Edit: It was $89, and it was charged on 2025-04-29
