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Aidan Williamsvia Google

3 months ago

Service was Ok and Kimmy was helpful. However, what was inexcusable was the bars that were delivered to our event space being damaged, with a black line down the center. Only giving two stars because they did promptly refund for these rentals and the other items we had were in much better shape. As a whole, we would not recommend them based on these bars alone.

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Kami Bachmanvia Google

almost 4 years ago

We have been using Primtime rentals for our Fish Fry for several years. All of their staff is extremely professional, and whenever we have had I need, they are always able to bring extra, a replacement, or offer a price adjustment. We have found their prices to be competitive, and they are always willing to work with our changing needs.

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Hugh Moorevia Google

over 4 years ago

I have been fortunate to have worked with Prime Time for the past 2 1/2 years. They are my go to event rental place. they have a huge supply of everything I need to host a successful event. Staff is always responsive to our needs and their prices are very good. They have bailed me out a number of times when I had last minute needs. A can't miss operation.

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Whitney Copenhavervia Google

over 4 years ago

I initially made a request for an event for tables and chairs. I received an invoice from one person in Dayton and then an email from Kimmy in Cincinnati that they were booked for the month of September. I emailed the person I received the invoice from and she told me that they could accommodate my request. Not sure where the disconnect was there. The day before my event I picked up my rentals and the items were a MESS. There were stickers of a past event on the chairs, a mystery sticky substance on at least 4 of the tables and a sticky substance on the chairs. Shop around at other places before considering this place. If you do decide on this place Make extra time to clean up the rentals as I don’t think they do any inventory on the rentals once they receive them back. Very tacky.

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M Sandersvia Google

over 11 years ago

We rented several tables and chairs for a graduation party in May. While the tables, chairs and linens were fine, the service was terrible. We were told we would have a delivery time of no later than 12:00 for a 6:00pm party. After multiple calls, we were finally told that their truck had broken down and they'd be here by 5:45. No problem, things happen right? Well, according to the driver/workers there was no breakdown, they were never even notified of a delivery until almost 5...hmmm. Our early guests were helping set up tables - not really what you want with a white tent party. The tables and chairs sat outside on our lawn for almost 3 days until they were finally picked up. Add this to the being billed for several months for a "past due payment" on a bill that was paid before delivery and you can start to imagine our frustration with the company. When my wife asked about an adjustment or some good faith gesture for the late delivery, we just got another bill. Forget it. There are too many other companies to rent from, my suggestion would be to use them.