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PSS - Pool Spa Supplies - Your Pool, Hot Tub, & Jetted Bath Parts Source
Your trusted source for pool, spa, and jetted bath parts with expert technical support.
3.4(5 reviews)
retail-store
$$
Your trusted source for pool, spa, and jetted bath parts with expert technical support.
PSS - Pool Spa Supplies is a Houston-based retailer specializing in parts and supplies for pools, hot tubs, and jetted baths. We offer a comprehensive selection of components, from filters and controls to pumps and accessories, backed by knowledgeable technical support. Our team, including expert advisors like John B., provides personalized troubleshooting guidance to help you maintain and repair your aquatic systems efficiently. While we strive for competitive pricing and prompt shipping, we are continuously improving our customer service and quality assurance processes to ensure complete satisfaction.
No photos available
Wide selection of replacement parts for pools, hot tubs, and jetted baths, including filters, controls, and pumps.
Expert guidance from knowledgeable technicians to diagnose issues and recommend solutions for your aquatic systems.
Affordable parts with regular deals to help you maintain your pool or spa without breaking the bank.
Efficient order processing and shipping to get your parts delivered quickly, often in perfect condition.
Personalized advice on selecting the right components based on your specific pool or spa model and needs.
This is a horrible company. I purchased a wtr filter system and it arrived with outlet pipe broken off. They refuse to return my (5) calls. This is obviously a prior returned/damaged item and the shipping box looks like it went through a meat grinder. They refuse to honor returns, even though they send you junk. I filled out their website form with numerous pics they demand, within their 5 workday requirement and have received no reply. STAY AWAY FROM THIS FRAUD COMPANY.
Zero stars. This is my first negative review ever, and unfortunately Pool Spa Supplies earned it. They sent me a USED spa pillow — stains, wear, everything. I emailed customer service immediately to ask about returning it, and they’ve completely ignored me since. No reply, no help, nothing. Terrible product, even worse customer service. Take your business elsewhere.
I did troubleshooting with the technical advisor, John B. What a great guy! He advised me through some testing and diagnosed the need for a new topside control for my spa. I received it promptly, installed the control and all is good. I highly recommend this company and their employees.
PSS has helped me get my spa system up and running again. A big shout out to John B. For giving me directions on how to troubleshoot my issues. I will not hesitate to call again for whatever parts and consultation in the future. You all rock!!
John in customer support was extremely helpful in guiding me through the different products to buy. He provided several options and clearly explained all the steps I needed to take to replace the components in my hot tub. We spent quite a bit of time on the phone reviewing everything in detail. He is a very knowledgeable technician who offered valuable insights into my issue and how to solve it. I couldn’t be happier with his assistance. I ordered the recommended components, and they were shipped promptly and arrived in perfect condition. It also helped that their prices were very competitive.
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