Punch Bowl Social

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Sierra Bookervia Google

19 days ago

Brought my family here after an event. I am highly disappointed in the food and service-more so the service. It took a while for my server to greet us. Mind you-there was nobody in the restaurant but a few people. It took awhile for her to place our orders. We asked 2x’s for more water. I had to keep leaving my table asking for water and condiments that we asked someone to bring and they never brought it until 10-15 mins later. Server did not check on us often to see if we needed anything. I had to leave the table again, to ask for our check. Highly disappointed and I will be reaching out to the manager about this. I could understand if there was a lot of people in the restaurant but it was little to no one there. Plus they had the staff to accommodate us but it was the same people taking care of us.

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Shy Hallvia Google

about 2 months ago

Asked twice for plates and silverware which arrived after shareable came out. Holiday old fashion drink falsely advertised. You don't get none of the featured garnishments. Was told "that's our marketing team" yet its in the description. Wedge salad had a vinegrette on it but we were ask what type of dressing we would like. I asked for ranch and unbeknownst to me, the vinegrette was on there. Salad was literally swimming. Ranch was watery and overpowered by the vinegar in the vinegrette. No one came by and asked if everything was OK. Didn't clear plates or table. Hostess was never at station. Security was directing guest. I'll come for the atmosphere only. Unacceptable. And paid 20 bucks to park in a decent spot....

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Sharron Dvia Google

4 months ago

OK I didn't have anything to eat here. I just wanted to check out the location. It's the perfect place for a Party or Reunion or just hanging out with the Family. I wish to host my Son in Luv Big 40 here. There's Food, Fun with Arcade, Photo Booth, Karoke, Bowling and more. Plus they have good specials and (PAID) parking across the street.

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Elaine Fortenberryvia Google

5 months ago

We’ve had several company events here and each one is so fun. Kiera was the best server I’d had in Deep Ellum for years.

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Nolan Paul Lewisvia Google

8 months ago

Good bar/party food. Fun environment for families or adult groups. The service is horrible. Our server was great and did her best to keep up with the requests of our group. She was very friendly and assisted with our requests to the best of her ability. Issues: We called days in advance to ensure they could accommodate our party of up to 20 people. The hostess had no information or advance notice when we arrived. Our server was not provided assistance to take orders until 30-45 minutes after being seated. Food orders were placed and randomly came out. We did not receive our food in the order it was placed. The servers delivering the food did not know what order went to which table. They walked to our area and asked who ordered what dish. Several orders were missed. This is the 4th time I’ve tried this location with poor service.