Hamza A
I purchased a membership because the gym advertises itself as being open 24/7, yet members were turned away at 3:00 p.m. on Christmas Eve, and the gym was completely closed on Christmas Day. This is misleading and frustrating for members who rely on consistent access. In addition, there appears to be a lack of basic gym etiquette enforcement. I’ve witnessed members slamming weights and using free weights in the stretching area while others were lying on the floor nearby, creating a serious safety concern. An accident could easily happen if a weight were dropped. The gym needs clearer rules, better enforcement, and more honest communication about operating hours. Advertising 24/7 access when the facility is not actually open undermines trust. This experience has been very disappointing. I previously left a positive review, which I have since removed. Management and the membership team should address these issues promptly.






