Services Offered
Deferred Payment Facilities
Offer funding options for marketing costs, allowing clients to defer payments until property sale completion.
Contract Management
Handle contract preparation, validation, and processing to ensure seamless real estate transactions.
Marketing Support
Provide marketing services and invoice management to help vendors promote properties effectively.
Customer Service and Query Resolution
Offer prompt assistance via phone and email to address user queries and resolve transaction issues.
VPA Invoice Processing
Facilitate quick and easy sending of VPA invoices through a user-friendly system for efficient payment handling.
Reviews
4.2(5 reviews)
Rating Distribution
5
4
4
0
3
0
2
0
1
1
S
Suchit Pradhan
via Google
about 1 month ago
I had a wonderful experience with RealtyAssist Australia. I was extremely happy with my phone conversation with Lou, who resolved my transaction issues promptly and efficiently. Elle from the team followed up and addressed the matter in no time. Thank you to the team for the wonderful service.
B
Ben Quigleyvia Google
about 2 months ago
Realty Assist have been superb in helping me use all their facilities in Marketing and funding for preparation of properties for sale. Elodie is a star and as I need all the support, I can get to ensure vendors are kept happy and fully informed of the process along the way. They do not do it every day, so they are learning about the process also and the benefits it offers. Keep it going Elodie.
C
Carolyn Birchillvia Google
3 months ago
Found The whole process of applying Organising pre-sale funds, very straightforward and seamless. Ciara Was particularly helpful over the phone explaining the process, validating payment and sending out a contract. It is the second time I have used RealtyAssist and find it to be such a great service.
K
Kirsti Sturlusonvia Google
4 months ago
Realty Assist has been fantastic to work with! Their system is incredibly easy to use and makes sending VPA invoices quick and seamless. Luke has been amazing - always prompt, helpful, and professional in resolving any of my user queries. Highly recommend their service!
C
Carolyn Avia Google
4 months ago
Worst first experience with this credit company. They did not ask the important credit related questions up front which determine whether people can get deferred payment facilities. they wanted all personal information upfront (for their database) and then made excuses to not approve the deferred facility making it impossible to proceed unless an upfront payment is made (and we are talking thousands of dollars) . As a client of the real estate company I was inundated with multiple email copies of the marketing invoice which added pressure to get it paid before the property could go online with advertising. Additional Admin fees were not disclosed transparently on top of the interest fee originally disclosed for deferred payments before being expected to pay. These types of funders will have detrimental longer term effects on the real estate company’s that use them in order to guarantee payment of their marketing costs. People in the position of needing to defer marketing costs until their properties are sold are put into an impossible position with the tactics being used to pressure them into upfront payments. In my case the only option to pay was through this particular company for payment. I could not pay the real estate company directly in any way shape or form. Be careful as many estate agents appear to be using this company in order to guarantee their costs. Just an update: I was contacted by the National Credit Manager who indicated that the company was in the process of updating their systems and information based on my review. He shared my concerns for the inaccurate information and indicated that they had not realised the issues fully until they read my review. Thank you for reaching out and I trust that your feedback will result in much better results for your customers and clients alike.
