RD
Red Dog Pet Resort & Spa Boston
Where dogs feel at home and owners receive friendly, clear updates.
4
Business
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Where dogs feel at home and owners receive friendly, clear updates.
Red Dog Pet Resort & Spa Boston offers dog boarding and grooming at 274 Southampton St, Boston. Reviews highlight friendly, attentive staff who know each dog and keep owners updated, a tidy and welcoming facility, and grooming success. Some guests report billing issues, limited live updates, and concerns about sanitation and kennel cough, underscoring the importance of clear communication and strong cleanliness practices.
No photos available
Overnight stays in private rooms with supervised play, feeding, and comfort for dogs of all sizes.
Daily playgroups and socialization in a safe, monitored environment to keep pets active and happy.
Professional grooming services including baths, haircuts, nail trims, and spa treatments for a fresh, clean look.
Specialized programs for young puppies with age-appropriate activities and socialization opportunities.
Structured play sessions and exercise to promote physical health and mental stimulation for pets.
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Overall rating
Donna Wells
The employees at Red Dog in the North End are top notch! They know every member of my family who comes to pick up my dog, know all about my dog and even ask how things are going with us (my son recently went away to college and they knew and asked about how he was doing). There is so much care and empathy and the type of person I want watching my dog all day. My dog runs to Red Dog the second she realizes we are close (sometimes even trying when we are nearby and it is a weekend). She wants to go back as often as she can and perks up when we even say the words "Red Dog" at home. They are the best!
Matthew Kominsky
Generally, I will only use Red Dog as a last resort for boarding. After several experiences with their services, I remain disappointed with both the quality of service and the condition of the facilities. On our most recent trip, our dog contracted kennel cough after just a short, 36-hour stay— despite being kept in a private room, with I assume limited interactions with other dogs. While I understand from both the manager and our veterinarian that this illness is not uncommon, this was the first time our dog has ever contracted it. To me, this raises concerns about the overall cleanliness and sanitation standards at the facility.
Diana Martinez
First time dog owner, and i wanted my 6 month old German mix puppy to feel good when taking him to boarding. Red Dog staff is very friendly, loved the communication with staff members. The process was very smooth and easy. All my questions were asked. My puppy (Jay) loved his time there. Staff was great. Kept asking for updates (worried dog mom) 😅 Overall my husband and I were very pleased with Red Dog boarding and Jay had the time of his life 🥹💖💖
Emma Dunleavy
Dog probably had a blast, but I was not happy. They set me up with the right package (although there was an error in billing) for my dog, who was 14 weeks old. She got to play with other puppies and seemed happy upon return and in the photos. There is little transparency/communication with the clients, and their portal does not work— at all. There are no live-cams or way to see your dog other than asking for each photo, explicitly and sometimes multiple times. Kind of funnily, one of the toys I brought was returned in two pieces! I got no real “status report” or “report card.” Attached are three of the photos they sent me Update: while tough to say if it’s a reflection on Red Dog Pet Resort, two days after returning, I took her to the vet for kennel cough.
génesis
Sarah, the dog groomer did amazing and did exactly what I had envisioned for my puppy’s first grooming! The receptionist was really kind also. Overall, staff is kind and the place is tidy and very welcoming. Will definitely be going back.
